Helen Weimann
Pinole
Summary
Dedicated customer service professional with proven skills in cash handling and complaint resolution. Committed to enhancing customer satisfaction and loyalty through reliable service and effective problem-solving. Responsible for maintaining cleanliness throughout the stores, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash and making sure all areas are neat and presentable.
Overview
11
11
years of professional experience
Work History
Customer Service Cashier
Dollar Tree
09.2025 - Current
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Handled cash management tasks, including daily reconciliations and deposits.
- Collaborated with team members to restock merchandise and manage inventory levels.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty.
- Handled cash with high accuracy and took care to check bills for fraud.
- Responded promptly to requests for assistance, spills and customer inquiries.
Home Health Aide
Yvonne Sartori
09.2016 - 08.2022
- Assisted clients with daily living activities, ensuring comfort and safety.
- Monitored client health status, reporting changes to healthcare professionals.
- Developed personalized care plans in collaboration with families and healthcare teams.
- Provided emotional support to clients, enhancing their overall well-being and morale.
- Implemented infection control measures, maintaining a clean and safe environment.
- Coordinated with medical staff to schedule appointments and manage medications effectively.
Cashier - Seasonal
Big Lots Stores, Inc.
11.2015 - 02.2016
- Processed customer transactions efficiently using POS systems.
- Provided exceptional customer service to enhance shopping experience.
- Managed cash register operations, ensuring accurate cash handling.
- Assisted in inventory management, including restocking shelves and organizing merchandise.
- Greeted customers entering store and responded promptly to customer needs.
- Collaborated with team members to maintain a clean and organized store environment.
- Built relationships with customers to encourage repeat business.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
High School Diploma -
Emery High School
Emeryville, CA06-1978
Associate of Arts - Business Administration
Heald College
CA06-1979
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling
- Cash register operation
- Customer complaint resolution
- Guest services
Affiliations
Bay Area Big Sisters - 1968
I was one of the first five matched in the Bay Area.
Timeline
Customer Service Cashier
Dollar Tree
09.2025 - Current
Home Health Aide
Yvonne Sartori
09.2016 - 08.2022
Cashier - Seasonal
Big Lots Stores, Inc.
11.2015 - 02.2016
Associate of Arts - Business Administration
Heald College
High School Diploma -
Emery High School