Overview
Work History
Education
Skills
Timeline
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Helena Duffie

Charlotte,NC

Overview

2
2
years of professional experience

Work History

Sales Associate

Boem
Charlotte, North Carolina
10.2022 - 08.2023
  • Helped customers to navigate the store, completed sales, and processed returns.
  • Built 2 attractive displays a day and merchandised products.
  • Partook in personalized sales support, such as styling suggestions with 10+ customers a day.
  • Informed 20+ customers a day of promotions and special offers to increase sales.
  • Suggested ideas for improving store operations and increasing profits.

General Sales Associate

European Wax Center
Charlotte, North Carolina
01.2023 - 04.2023
  • Processed payments for guest stays accurately
  • Answered incoming calls from 10+ customers a day to answer questions about services, package deals, and future appointments.
  • Performed daily opening and closing procedures for the front desk including cash management duties.

Crew Member

Zoes Kitchen
Charlotte, North Carolina
09.2021 - 01.2022
  • Worked closely with managers and team members
  • Greeted 30+ customers a day upon arrival, provided menus, and answered questions regarding menu items.
  • Answered more than 10 phone calls a day promptly to provide accurate information about menu items or prices.

Education

Bachelor of Science - Retail Management

University of South Carolina - Columbia
Columbia, SC

Skills

  • Proficient in Microsoft Office
  • Social Media Skills such as Canva
  • PowerPoint certified

Timeline

General Sales Associate

European Wax Center
01.2023 - 04.2023

Sales Associate

Boem
10.2022 - 08.2023

Crew Member

Zoes Kitchen
09.2021 - 01.2022

Bachelor of Science - Retail Management

University of South Carolina - Columbia

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Helena Duffie