- Adventure Travel
- Passionate about balancing physical health with mental and emotional wellness
- Reading
- I enjoy helping others and giving back to the community
- Dance
- Drawing and Painting
Helena Hunt
Fort Worth,TX
Summary
I am the only employee in the office I work in, so all responsibilities that fall on an office staff are my daily work load. That of which caused me to develop strong interpersonal and administrative skills in healthcare environment. Effectively managing patient interactions and clinic operations. Transitioning to new field, seeking to leverage expertise in patient care and office management to contribute to dynamic team. Focused on delivering exceptional service when needed, learning how to work with a team, and practicing what im passionate about.
Overview
3
3
years of professional experience
Work History
Chiropractic Assistant/Front Office Manager
Roberts Chiropractic
Weatherford, TX
11.2024 - Current
- Assisted patients with scheduling appointments and managing their records efficiently.
- Supported chiropractic procedures by preparing treatment rooms and maintaining equipment cleanliness.
- Communicated effectively with patients regarding treatment plans and follow-up care instructions.
- Educated patients on exercises and wellness strategies to enhance recovery outcomes.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Enabled more personalized patient experience by maintaining detailed notes on preferences and treatment history.
- Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Learned and followed laws and HIPAA guidelines to keep office compliant with industry regulations.
- Knowledge of treatment/therapy that consists of Decompression, Piezo Wave or Soundwave, Heat/Ice Therapy along with Tens Units.
- Experience with VA paperwork and RFS Forms, understanding of how the Dallas VA office works, and how forms need to be filled out.
- MRI referrals and ICD-10 Codes needed for proper imaging.
- DOT paperwork.
Host
Cheddars Stratch Kitchen
Hudson Oaks Tx.
06.2023 - 02.2024
- Assisted in training new hosts on customer service standards and procedures.
- Coordinated with kitchen staff to communicate wait times and special requests.
- Developed rapport with regular customers, enhancing their dining experience through personalized service.
- Monitored dining area for cleanliness and guest satisfaction, addressing concerns promptly.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Monitored seating area and checked restrooms regularly to keep spotless.
Education
High School Diploma -
Weatherford Highschool
Weatherford, TX03-2024
Skills
- Telephone etiquette
- Stress management techniques
- Professional bedside manner
- EMR / EHR
- VA and DOT paperwork
- Time management
- Quick Learner
Interests
Timeline
Chiropractic Assistant/Front Office Manager
Roberts Chiropractic
11.2024 - Current
Host
Cheddars Stratch Kitchen
06.2023 - 02.2024
High School Diploma -
Weatherford Highschool