Helena Ilardo
Baltimore,MD
Summary
Dynamic Senior Account Executive with a proven track record at WeddingWire, excelling in client relationship management and sales quota achievement. Spearheaded a team, mentoring for growth, and enhanced account retention through strategic relationship building. Skilled in pipeline management and consultative sales, consistently surpassing sales targets and fostering client loyalty through exceptional service and attention to detail.
Overview
6
6
years of professional experience
Work History
Senior Account Executive
WeddingWire
06.2010 - 03.2015
- Utilized CRM tools effectively to manage client information and track progress on accounts, leading to more accurate forecasting and pipeline management.
- Mentored junior account executives, fostering a positive work environment and encouraging professional growth.
- Increased account retention by building strong relationships with clients and addressing their needs and concerns directly.
- Negotiated contracts that maximized profit margins while maintaining competitive pricing for clients.
Account Executive
WeddingWire
09.2008 - 05.2010
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed 900+ accounts simultaneously across 3 territories while maintaining organization and prioritizing tasks efficiently.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication, attending local trade shows and networking groups.
Education
Bachelor of Science - Fashion Merchandising
University of Delaware
Newark06-2008
Skills
- Client relationship management
- Relationship building
- Team collaboration
- Sales quota achievement
- Business development
- Pipeline management
- Account management
- Creative thinking
- Relationship management
- Consultative sales
- Prospecting and networking
- Multitasking and organization
- Sales expertise
- Territory management
Timeline
Senior Account Executive
WeddingWire
06.2010 - 03.2015
Account Executive
WeddingWire
09.2008 - 05.2010
Bachelor of Science - Fashion Merchandising
University of Delaware
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