Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Helena Rossi

Summary

Diligent Certified Nursing Assistant with hands-on experience in patient care, providing support to healthcare teams. Assisted in daily activities, ensuring comfort and safety of patients. Demonstrated compassion and effective communication skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Direct Support Professional

Almost Family
09.2023 - 11.2023
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.

Certified Nursing Assistant

Marquis Plum Ridge
01.2023 - 06.2023
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature and blood pressure.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Conducted regular rounds to monitor patients' physical and mental status throughout shifts.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.

Sales Associate

T.J. Maxx
09.2020 - 12.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Education

Associate of Science -

Klamath Community College
Klamath Falls, OR
01-2027

GED -

Klamath Community College
Klamath Falls, OR
01-2023

Skills

  • First Aid Certification
  • Direct Patient Care
  • HIPAA Regulations Knowledge
  • Reliable Team Member
  • Direct patient care
  • Compassionate
  • Digital Charting Proficiency
  • Recording vital signs
  • Proficient in Medical Terminology
  • Assistance With Mobility

Certification

  • Certified Nursing Assistant (CNA) - State Boards of Nursing.
  • Basic Life Support (BLS) Certification - American Heart Association.

Timeline

Direct Support Professional

Almost Family
09.2023 - 11.2023

Certified Nursing Assistant

Marquis Plum Ridge
01.2023 - 06.2023

Sales Associate

T.J. Maxx
09.2020 - 12.2022

Associate of Science -

Klamath Community College

GED -

Klamath Community College

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Helena Rossi