Summary
Overview
Work History
Education
Skills
Timeline
Generic

Helena Strait

Grand Rapids

Summary

Offering excellent interpersonal skills and genuine interest in customer service, eager to learn and grow within dynamic environment.

Overview

2
2
years of professional experience

Work History

Host

Taco Borracho
Grand Rapids, MI
05.2026 - Current
  • Greeted and seated guests, ensuring a welcoming atmosphere.
  • Managed reservations and waitlists using restaurant management software.
  • Coordinated with kitchen staff to streamline guest service flow.
  • Assisted in training new hosts on customer service protocols.

Restaurant Hostess

Donkey - Taqueria
Grand Rapids, MI
05.2025 - 05.2026
  • Greeted and seated guests promptly to enhance dining experience.
  • Managed reservation system to optimize seating arrangements and minimize wait times.
  • Provided accurate wait time estimates to guests, improving customer satisfaction.
  • Assisted in maintaining cleanliness and organization of front-of-house area.

Cashier

Tropical Smoothie Cafe
Grand Rapids, MI
06.2024 - 05.2025
  • Processed customer transactions efficiently using POS system.
  • Assisted customers in selecting menu items and promoting specials.
  • Maintained cleanliness and organization of work area during shifts.
  • Collaborated with team members to ensure timely service delivery.

Education

Bachelor of Science - Advertising And Public Relations

Grand Valley State University
Allendale, MI
05.2030

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Customer assistance
  • Work ethic and integrity

Timeline

Host

Taco Borracho
05.2026 - Current

Restaurant Hostess

Donkey - Taqueria
05.2025 - 05.2026

Cashier

Tropical Smoothie Cafe
06.2024 - 05.2025

Bachelor of Science - Advertising And Public Relations

Grand Valley State University