Helene McIntosh
Blue Springs,MO
Summary
I have served and bartended for over 20 years and would consider myself a service professional. The guest experience is important to me and I enjoy making people feel at home when dining out. I have experience in both fine dining and a casual dining setting. I am flexible, reliable, and a hard worker. I am also looking for a job in a dispensary and have educated myself on terpenes and took a course online.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Server
cascones italian
Overland Park, US
07.2013 - Current
- Maintenance and cleanliness of restaurant and serving food and alcohol
- Maintaining guest experiences
Car Sales
Lees Summit Volkswagen
Lees Summit, US
07.2024 - 11.2024
- I sold 7 1/2 cars my first month
- I love working with the public and sales
Bartender/Server
Marina 27 Steak and Seafood
Lake Lotawana, US
03.2024 - 07.2024
- 100% guest satisfaction.
- Taking orders and thoroughly inquiring about their order such as allergies and ingredients in food.
- Maintaining a section and keeping restaurant clean.
- Communication with front and back of the house to make sure all guest experiences are all met efficiently.
Server/Bartender
Harvey's in Union station
Kansas City, US
06.2021 - 03.2024
- I serve and bartend here and work private events
- I was made a trainer after a week of working here
Server
Jackstack Fiorella's
Liberty, US
08.2016 - 12.2021
- I was a leader in sales
- I paid close attention to detail and to outstanding guest experiences
Education
Some College (No Degree) - Nursing
Grays Harbor Community
Aberdeen, WASkills
- Bartending
- Restaurant Experience
- Serving Experience
- Sales
- Typing
- Catering
- POS
- Banquet Experience
- Upselling
- Host/Hostess
- Cash Handling
- Food handling
- Food safety
- Customer service
- Food service
- Retail Sales
- Communication skills
- Organizational skills
- Time management
- Inside sales
- Computer skills
- Negotiation
- Cash register
- Basic math
- Phone etiquette
- Customer relationship management
- Relationship management
Certification
- Driver's License, 12/01/22, 08/01/28
- Food Handler Certification
- Bartending certification
- Travel school certification
- Liquor license
Assessments
- Sales skills, Proficient, 05/01/21
- Customer focus & orientation, Proficient, 05/01/21
Personal Information
Authorized To Work: US
Timeline
Car Sales
Lees Summit Volkswagen
07.2024 - 11.2024
Bartender/Server
Marina 27 Steak and Seafood
03.2024 - 07.2024
Server/Bartender
Harvey's in Union station
06.2021 - 03.2024
Server
Jackstack Fiorella's
08.2016 - 12.2021
Server
cascones italian
07.2013 - Current
Some College (No Degree) - Nursing
Grays Harbor Community
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