Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Helene Young

Grants,NM

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized, motivated and eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Eligibility Representative

Accredo Specialty Pharmacy
Memphis, TN
11.2020 - 11.2022
  • Followed up with clients to ensure timely renewal of benefits or services.
  • Attended meetings, trainings, conferences and workshops as required.
  • Entered client information and files into databases for further review and tracking.
  • Made outbound calls to Doctor offices and or Patient to obtain further information regarding insurance and demographics.
  • Ran test claims to see what the patient would owe for their prescriptions.

Attendance Liaison

Grants High School
Grants, NM
08.2019 - 11.2020
  • Maintained accurate records of attendance and absences for all students and staff in the school.
  • Monitored tardiness, excused and unexcused absences, and early dismissals by verifying notes from parents and guardians or other authorized personnel.
  • Provided detailed reports to faculty members regarding student attendance in their classes.
  • Compiled data related to student attendance into spreadsheets for further analysis.
  • Reviewed student records regularly to ensure accuracy of information related to attendance.
  • Collected data on student absences at regular intervals in order to analyze trends in absenteeism.
  • Issued admit slips for students after absence or late arrival.
  • Recorded and tracked daily attendance of students by entering information into school system.
  • Reviewed excuse notes and documents for authenticity and issued passes allowing students to leave early.

Education

Certification in Phlebotomy - Phlebotomy

NMSU
Grants, NM
12-2023

High School Diploma -

Broad Ripple Mgnt High School For Prfm Arts
Indianapolis, IN
07.1999

Medical Insurance Coding

New Mexico State University - Dona Ana Community College
Las Cruces, NM

Medical Insurance Billing

New Mexico State University - Dona Ana Community College
Las Cruces, NM

Skills

  • Documentation and Paperwork
  • Data Entry
  • Eligibility Determination
  • Attendance Tracking
  • Written Communication
  • Customer Service
  • Multitasking and Time Management
  • Data Retrieval Systems
  • Meeting Participation
  • Telephone and Email Etiquette
  • Verbal and Written Communication

Certification

  • Phlebotomy Technician Certificate

References

References available upon request.

Timeline

Eligibility Representative

Accredo Specialty Pharmacy
11.2020 - 11.2022

Attendance Liaison

Grants High School
08.2019 - 11.2020

Certification in Phlebotomy - Phlebotomy

NMSU

High School Diploma -

Broad Ripple Mgnt High School For Prfm Arts

Medical Insurance Coding

New Mexico State University - Dona Ana Community College

Medical Insurance Billing

New Mexico State University - Dona Ana Community College

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