Helen Kathleen Root
Medina,NY
Summary
Seasoned Clerk with a robust background at Livingston County Sheriff Office, excelling in client relations and record management. Demonstrated expertise in streamlining operations, enhancing database integrity, and delivering exceptional customer service. Proven ability to manage multiple priorities, fostering significant improvements in office efficiency and data accuracy.
Overview
3
3
years of professional experience
Work History
Clerk
Orleans Co Sheriff Office
Albion , NY
10.2024 - 12.2024
- scanned documents.
- Answered the phone.
- Customer service.
Clerk
Livingston County Sheriff Office
Geneseo, NY
11.2021 - 10.2024
- Customer Service- When Public comes into the lobby.
- Phones- helping as best I can with questions and directing calls to the correct personnel
- Mail Sorting for jail and offices
- LaserFiche- scan documents in and maintaining records
- New World-Efficient with Lerms and Corrections
- Offender Watch- Maintained Records for the county
- Foils
- Sex Offender Records- maintained in coming documents, sent to state,Photos, updated New World and Offender Watch.
- Helped in the jail office as needed with a verity of tasks
- Assisted Deputies with tasks as needed
- scheduled, Maintained new hire applications and processed photo ID cards
- Foster care and local PD Photo Badges
- various other tasks as they came up in the office or jail
Education
High School Diploma -
Medina High School
Medina, NY06-1999
Some College (No Degree) - Liberal Arts
GCC
Batavia, NYSkills
- Customer service
- Mail sorting
- Record management
- Client relations
- Scanning and copying
- Operations support
- Multitasking
- File and database management
Timeline
Clerk
Orleans Co Sheriff Office
10.2024 - 12.2024
Clerk
Livingston County Sheriff Office
11.2021 - 10.2024
High School Diploma -
Medina High School
Some College (No Degree) - Liberal Arts
GCC
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