Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
Helen Louise Campbell

Helen Louise Campbell

Bartlesville,OK

Summary

High-energy Server skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Over 18 years experience in food and beverage including fine dining and banquets.

Enjoys working and interacting with a team environment and is unafraid to communicate either on a one-to-one level or across a group.

Works well under pressure, is adaptable and loyal.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Server

Osage Casino Hotel
Bartlesville, OK
10.2023 - Current

Server/Bartender

Hillcrest Country Club
Bartlesville, OK
06.2023 - 10.2023

Server/Server Trainer

Inn At Price Tower
Bartlesville, OK
01.2023 - 05.2023

Server/Server Trainer

Crossing 2nd Inc
Bartlesville, OK
07.2021 - 01.2023

Server/Server Trainer

Gaylord Palms Resort & Convention Center
Kissimmee, FL
11.2007 - 05.2021
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.

Bartender/Server

The Pub
Davenport, FL
03.2006 - 10.2007

Dancer/Singer

Carnival Cruise Lines
Miami, FL
01.1997 - 09.2005
  • Working within a production cast of 14.
  • Progressed to lead dancer featured in solos/duets/adage.
  • Understudied for production singers as well as the entire dance team, covering all roles within the productions. This required adaptability and great teamwork through learning very quickly in all different roles.
  • Chosen to train new dancers during cast change ensuring company standards were met.
  • Promoted to Dance Captain in 2005.
  • Developed strong public speaking skills through hosting a variety of activities on the ship, bingo, tour dispatches, dance classes, safety drills.
  • Ensuring all activities and duties fall within the ships security and safety procedures in a timely fashion.

Education

ISTD Teaching Diploma - Dance/Performing Arts

Laine Theatre Arts
Epsom, England
06-1995

9 GCSE's -

Heysham High School
Morecambe, England
06-1992

Skills

  • Customer Service
  • Sales
  • Quality Assurance
  • Communication
  • Task Prioritization
  • Trainer

Accomplishments

  • The Central Florida Hotel & Lodging Association 2018 Golden Pineapple Awards. Outstanding Food And Beverage Employee of the Year. Gaylord Palms Resort And Convention Center.

Certification

  • ABLE Alcohol Beverage Employee License, Oklahoma, September 2023
  • Accelerated Oklahoma Server Training, September 2023
  • Indian Health Services Food Handler Training Certificate, December 2023
  • Crowd Management, Carnival Cruise Lines, 2005
  • Aerobics Instructor ETM Award, Leeds Metropolitan University, January 2003
  • CPR/Water Rescue, Carnival Cruise Lines, September 2001

Timeline

Server

Osage Casino Hotel
10.2023 - Current

Server/Bartender

Hillcrest Country Club
06.2023 - 10.2023

Server/Server Trainer

Inn At Price Tower
01.2023 - 05.2023

Server/Server Trainer

Crossing 2nd Inc
07.2021 - 01.2023

Server/Server Trainer

Gaylord Palms Resort & Convention Center
11.2007 - 05.2021

Bartender/Server

The Pub
03.2006 - 10.2007

Dancer/Singer

Carnival Cruise Lines
01.1997 - 09.2005

ISTD Teaching Diploma - Dance/Performing Arts

Laine Theatre Arts

9 GCSE's -

Heysham High School

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Helen Louise Campbell