Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Helin Palik

Fairfield,CT
Helin Palik

Summary

Proven leader with a track record of enhancing customer satisfaction and streamlining operations at Sammy's Southport Pizza. Excelled in conflict resolution and inventory control, significantly improving service standards and operational efficiency. Demonstrated exceptional organizational skills and a commitment to fostering a positive environment, achieving a noticeable increase in team performance and customer engagement.

Overview

7
years of professional experience

Work History

Ilhami Palik

Restaurant Manager
09.2017 - Current

Job overview

  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Improved overall customer satisfaction by implementing new service standards and staff training programs.
  • Coordinated with catering staff to deliver food services for special events and functions.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Verified prepared food met standards for quality and quantity before serving to customers.

Sevde Ece Sarac

Babysitter
08.2023 - 12.2024

Job overview

  • Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
  • Adapted to diverse family structures, cultural backgrounds, and parenting styles to ensure a nurturing environment for all children under care.
  • Implemented reward system for chores and homework, motivating positive behavior.
  • Arranged transportation for school and activities, ensuring punctuality.

Melody Matthews

Babysitter
02.2022 - 04.2024

Job overview

  • Played games, worked on puzzles, and read books to young children.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Communicated positively with children and guardians.

Education

Norwalk Community College
Norwalk, CT

Associate of Science from Health Sciences
05-2025

Skills

  • Inventory control and record keeping
  • Organization and prioritization
  • Conflict resolution techniques
  • Time management
  • Strong work ethic
  • Reliability

Languages

Turkish
Native or Bilingual

Timeline

Babysitter

Sevde Ece Sarac
08.2023 - 12.2024

Babysitter

Melody Matthews
02.2022 - 04.2024

Restaurant Manager

Ilhami Palik
09.2017 - Current

Norwalk Community College

Associate of Science from Health Sciences
Helin Palik