Hellen Aguilar
Tobyhanna,PA
Summary
Food and beverage Server experienced in multitasking and handling stress while keeping my composure. I offer above and beyond expectations to each and every one of my tables. Looking forward to putting knowledge and my abilities to good use in fast-paced positions to give excellent service and guest satisfaction.
Overview
4
4
years of professional experience
Work History
Server
Kalahari Resorts Poconos
Tobyhanna, PA
07.2018 - Current
- Made warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Greeting tables with high energy and bubbly personality
- Recommended wine bottles to tables and gave them proper wine service
Education
Associate of Applied Science - Criminal Justice
Northampton Community College
Tannersville, PA05.2023
Skills
- Food and Beverage Service
- PPE Guideline Compliance
- Dining Room Cleaning and Upkeep
- Menu Memorization and Presentation
- Warm and Friendly
- Cool Under Pressure
- Special Requests and Substitutions
- High-Energy and Stamina
- High-Volume Dining
- Serving in the Private Dining room
- Conflict and Complaint Resolution
- Team Player
playing the piano
My dad plays the drums, the guitar, and the piano.
learning how to play the piano
My dad plays the drums, guitar, and the piano. I have always been interested in the piano and decided to ask my dad how to play the piano. My dad just taught me the basics and told me that its better to learn independently. He was right because I have so much free room to learn and he even said that I picked up the basics of piano very quick.
Timeline
Server
Kalahari Resorts Poconos
07.2018 - Current
Associate of Applied Science - Criminal Justice
Northampton Community College
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