Hellen Muller
Morris,PA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
Work History
Receiving Clerk
Lowe's
05.2022 - 04.2023
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
- Regularly reviewed invoices and double-checked orders.
- Unloaded pallets and deliveries and organized products in warehouse.
Sales Representative
Kay Jewelers
12.2021 - 03.2022
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Retail Associate
Uniform Destination
09.2021 - 12.2021
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Sales Representative
Boost Mobile
03.2021 - 07.2021
- Developed and delivered engaging sales presentations to convey product benefits.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Managed efficient cash register operations.
Customer Service Cashier
Popeyes
10.2020 - 02.2021
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Education
Certification -
Empire Beauty School
Philadelphia, PA11.2023
Some College - Psychology
Texas A&M International University
Laredo, TXHigh School Diploma -
Lyndon B Johnson High School
Laredo, TX05.2020
Skills
- Customer Relations
- Active Listener
- POS System Operations
- Exceptional Communicator
Languages
Spanish
Native or Bilingual
Timeline
Receiving Clerk
Lowe's
05.2022 - 04.2023
Sales Representative
Kay Jewelers
12.2021 - 03.2022
Retail Associate
Uniform Destination
09.2021 - 12.2021
Sales Representative
Boost Mobile
03.2021 - 07.2021
Customer Service Cashier
Popeyes
10.2020 - 02.2021
Certification -
Empire Beauty School
Some College - Psychology
Texas A&M International University
High School Diploma -
Lyndon B Johnson High School
Similar Profiles
Carter SchmittCarter Schmitt
Assistant Store Manager at Lowe'sAssistant Store Manager at Lowe's
Maria I. RojasMaria I. Rojas
Merchandising Assistant Store Manager at Lowe'sMerchandising Assistant Store Manager at Lowe's
Jianna LinleyJianna Linley
Cashier at Lowe'sCashier at Lowe's
Mylan MooreMylan Moore
Mill Work and Appliances at Lowe'sMill Work and Appliances at Lowe's
Jason BroughtonJason Broughton
Machine Shop Supervisor at Ward Manufacturing LLC.Machine Shop Supervisor at Ward Manufacturing LLC.