HEMANG POKAL
Austin,TX
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
15
15
years of professional experience
Work History
General Manager
Unity Rapier Weaves
10.2018 - 07.2022
- Managing the purchase of raw materials from varied vendors and searching potential vendors for sourcing cost-effective raw material
- Negotiating prices for raw materials and finalizing the sale price of finished goods
- Regular follow-up with clients for collection of payments against sold material
- Supervising financial transactions as deposition of funds collected from clients into bank and payment of salary to employees
- Coordinating with staff responsible for maintaining the efficiency of types of machinery and monitoring service schedule of the same for maximum throughput
- Managing the workforce for utilizing utmost efficacy
- The overlooking team responsible for conducting interviews and hiring skilled staff as and when needed
- Regular follow-up with accounts team for timely payment of applicable taxes as GST, TDS and preparation of data for the filing of quarterly returns
- Coordinating with the bank for monthly stock statements and regulation of drawing power provided by the bank
Managing Director
Avyukta Solutions Private Limited
01.2010 - 04.2016
- Established Company ethics, objectives and business development plans
- Set Company infrastructure with all necessary amenities including security measures
- Furnished all necessary local and central Government legalities for setting up the Company like registration with Ministry of Corporate Affairs, Income Tax Department, acquisition of Importer Exporter Code License, etc.
- Established, authorized and organized the formation of major departments and associated senior staff positions
- Constituted teams for business development, technical staff and office administration
- Set Human Resource policies
- Appointed senior executives for technical support and business development departments
- Represented the organization and delegated representatives to act on behalf of the organization, in negotiations or other official functions
- Developed various document formats for varied types of business execution internally as well as for external affairs
- Set Company policy to engage with clients
- Negotiated with Clients on various agreements and contracts
- Allocated material, human and financial resources to implement organizational policies and programs
- Searched and hired external third-party resources on a contract basis for outsourcing the Company’s temporary work
- Managed Company finance as the appointment of CA and accountant
- Involved in all banking activities on behalf of the Company like the opening of Bank accounts, EEFC accounts, Forward Contract booking, Inward remittance management, etc.
- Managed audit of Company’s finance and filling of returns with Income Tax department and Ministry of Corporate Affairs
- Monitored over 10 employees' day-to-day activities and made plans to rectify issues
- Generated and developed leads, using a networking and feedback system to acquire new clients
- Increased sales by $30000 by establishing goals, overseeing performance and mentoring staff
Database Administrator
Matrix Technology Solutions Ltd, UK
10.2008 - 03.2009
- Responsible for management and optimization of the Company’s core products database
- Engaged with a spontaneous update of Product details such as specifications, supplier details, pricing, etc.
- Developed various UI to facilitate the management of the Company database by staff members
- Created a User-friendly interface for the merger of various products acquired from other Companies on time to time basis
- Responsible for complete management and maintenance of product dataset within the organization
Paid Student Intern
Exony Ltd, UK
08.2007 - 07.2008
- Production of designs to meet identified requirements, including participation in design reviews with customers when required. (Note: These design reviews are generally led by an experienced consultant from Exony’s team)
- Installation and configuration of software and associated partner software to meet customer requirements
- Troubleshooting technical issues relating to the product and surrounding technologies/environment
- Performance planning, analysis and remedial tuning
- Consulting in the business applications and/or technical functionality of the products
- Liaison with other Exony departments (including R&D / Engineering) to ensure resolution of product issues or contribute to ongoing product development
- The first point of contact for IT supports queries from staff from all levels of the organization.
- Installation of software on different systems all over the organization.
Database Administrator
Matrix Technology Solutions Ltd, Uk
06.2007 - 07.2007
- Responsible for management and optimization of Company’s core products database
- Engaged with spontaneous update of Products details as specification, supplier details, pricing, etc.
- Developed various UI to facilitate management of Company database by staff members
- Created User friendly interface for merger of various products acquired from other Companies on time to time basis
- Responsible for complete management and maintenance of product dataset within the organization
Education
Bachelor of Software Engineering With Honours - Computer And Information Sciences
University of Bradford
Bradford, West Yorkshire, UK07.2009
Skills
- Administrative Management
- Business Leadership
- Problem Anticipation and Resolution
- Performance Monitoring and Evaluation
- Department Oversight
- Human Resources Oversight
- Hiring and Onboarding
- Performance Improvement
- Government Rules and Regulations
- Operational Efficiency and Safety
- Corporate Monitoring
- Maximizing Profitability
- Cross-Functional Team Management
- Client Account Management
- Lead Generation Management
- Supervision and Training
- Total Quality Management
- Motivational Leadership
Languages
English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
General Manager
Unity Rapier Weaves
10.2018 - 07.2022
Managing Director
Avyukta Solutions Private Limited
01.2010 - 04.2016
Database Administrator
Matrix Technology Solutions Ltd, UK
10.2008 - 03.2009
Paid Student Intern
Exony Ltd, UK
08.2007 - 07.2008
Database Administrator
Matrix Technology Solutions Ltd, Uk
06.2007 - 07.2007
Bachelor of Software Engineering With Honours - Computer And Information Sciences
University of Bradford