Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
References
Timeline
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Hemraj Ramchandren

Schnecksville,PA

Summary

Seasoned professional with a proven track record of delivering exceptional results in every industry I have been a part of. Possessing a unique blend of customer service, cook, sales, ware-house and transportation. I am dedicated to driving growth and innovation within any team or organization I am a part of. With a strong commitment to continued learning and development, I strive for excellence in all endeavors. I am adaptable, resourceful, and thrive in fast-paced environments. Seeking opportunities to leverage my expertise and contribute positively to a dynamic and forward-thinking company.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Corporate Trainer and Outdoor Sales Representative

SFE Energy
Allentown, PA
05.2023 - 12.2024
  • Provided individual coaching sessions for employees who needed additional support with their job duties.
  • Organized and facilitated team building activities to build a cohesive work environment.
  • Maintained records of all participant feedback from trainings and reported results to management team.
  • Coordinated meetings between stakeholders at all levels of the organization to discuss strategies for improving corporate training initiatives.
  • Provided post-training follow-up support such as answering questions or providing additional resources.
  • Identified potential new customer opportunities through market research.
  • Conducted presentations of product features, benefits and pricing to prospective customers.
  • Resolved customer complaints promptly and professionally.

Frozen Food Department Manager

Weis Markets Inc
Schnecksville, PA
08.2022 - 02.2023
  • Coordinated with other departments to ensure customer satisfaction and timely delivery of products.
  • Monitored stock levels on a daily basis to ensure adequate supply of frozen food items.
  • Ensured compliance with health regulations related to storage, handling, preparation, and display of frozen foods.
  • Provided training on proper use of equipment as well as safety protocols for handling frozen food items.
  • Assisted customers in selecting appropriate products from the frozen food section according to their needs.
  • Maintained freezer cases in top operating condition, arranged for repairs and upgrades and drove meticulously clean and well-organized department for appealing shopping experiences.
  • Managed frozen food stock and inventory, made sure food products remained on hand for customers, rotated product in cases and coordinated receipt of new product shipments.
  • Trained, supervised, scheduled and assigned duties to two frozen foods team members and delivered courteous and expert service to customers.

Delivery Driver

Big Woodys Sports Bar
Emmaus, PA
12.2021 - 08.2022
  • Delivered food orders to customers in a timely manner.
  • Ensured that the correct order was delivered to the customer.
  • Followed all safety protocols while driving.
  • Maintained cleanliness of vehicle interior and exterior.
  • Handled cash payments from customers for delivery orders.
  • Provided excellent customer service throughout the delivery process.
  • Utilized GPS navigation systems to find most efficient routes for deliveries.
  • Adhered to local traffic laws at all times while delivering orders to customers.
  • Contacted customers if there were delays in delivery due to traffic or other issues.

Cook

The Chuck Wagon
Coplay, PA
05.2021 - 07.2023
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Checked quality of ingredients before use in order to ensure freshness.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Ensured that all food was cooked at the correct temperature and stored correctly.
  • Coordinated with wait staff to ensure timely delivery of meals to customers.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.

Picker Packer

Yourway Transportation
Allentown, PA
02.2021 - 12.2021
  • Maintained cleanliness of work area, equipment and supplies used in picking process.
  • Inspected and verified shipments for accuracy and quality assurance.
  • Labeled packages accurately with destination addresses for shipping purposes.
  • Assembled boxes or other containers for packing goods prior to shipment.
  • Assisted in unloading delivery trucks when necessary using pallet jacks or hand carts.
  • Checked expiration dates on perishable items prior to packing them for shipment.
  • Provided assistance in other areas of the warehouse when needed including receiving and stocking duties.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • This was a seasonal job that I volunteered to be a part of throughout the year.

Line Cook

Taco Bell
Allentown, PA
05.2020 - 12.2020
  • Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
  • Cleaned food preparation areas, cooking surfaces, and utensils.
  • Stocked and restocked kitchen supplies as needed.
  • Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
  • Followed health and safety standards to ensure safe working environment for employees and customers alike.
  • Communicated effectively with other staff members regarding orders and menu changes.

Education

Bachelor of Arts - Audio Tech Engineering

Full Sail University
Winter Park, FL
06-2025

Skills

  • New Employee Training
  • Customer Service
  • Food handling
  • Dish preparation
  • Problem Resolution
  • Critical Thinking
  • Researching
  • Product Sales
  • Retail sales customer service
  • Materials Transport
  • Clean Driving Record
  • Valid Driver's License
  • Punctual and Reliable

Affiliations

  • Listening and Creating Music
  • Helping others in need
  • Spending time with family
  • Gaming
  • Strategizing about future endeavors and opportunities.

Certification

  • I have a license in the Health Insurance field.
  • I have a license to operate a Walkie Pallet Jack

Languages

English
Professional

References

References available upon request.

Timeline

Corporate Trainer and Outdoor Sales Representative

SFE Energy
05.2023 - 12.2024

Frozen Food Department Manager

Weis Markets Inc
08.2022 - 02.2023

Delivery Driver

Big Woodys Sports Bar
12.2021 - 08.2022

Cook

The Chuck Wagon
05.2021 - 07.2023

Picker Packer

Yourway Transportation
02.2021 - 12.2021

Line Cook

Taco Bell
05.2020 - 12.2020

Bachelor of Arts - Audio Tech Engineering

Full Sail University
Hemraj Ramchandren