HENDERSON KEITH CLEMENT
Benton ,AR
Summary
Resourceful Account Manager with excellent client oversight, technical aptitude, issue resolution, and relationship-building expertise. Specialized in Commercial HVAC equipment & controls sales, selection, and design fundamentals. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base and drive revenue growth. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes for various types of clients including developers, owners, engineers, & contractors.
Overview
9
9
years of professional experience
Work History
New Systems Account Manager
Trane Technologies
06.2018 - Current
- Served as a technical resource to consultant engineers, commercial building owners, & contractors through technical presentations/discussions, sales, & aiding in the design process for new projects as well as retrofits.
- Appointed as Sales Team Leader to collaboratively reach revenue targets, manage expense budgets, & build client relationships consistently meeting or exceeding personal quotas.
- Managed business opportunities with multiple mechanical contractors & engineers, as well as a national account for a Fortune 500 company.
- Quickly built relationships with numerous customers that grew account sales from zero to seven figures in less than one year that lead to long term business growth.
- Stayed current on company offerings and industry trends through professional and personal training.
- Developed new hire training program, bid/job tracking data sheets, filing systems and organization practices that streamlined complex business processes.
- Graduate Training Program 2018 - II - Spent 6 months training in La Crosse Wisconsin learning fundamentals of HVAC consisting of; psychometrics, system knowledge (Chilled water, DX, VRF), product knowledge (up to 4,000 tons), software training, energy analyses, controls training, and sales training. Nominated as a team leader participating in challenging team competitions comprised of seminars, presentations, & technical tests, during the training program.
- ASHRAE Student Activities Chair - NWA Chapter - Grew student involvement by coordinating and hosting events with local colleges, speaking with students directly, and working with faculty.
Project Engineer - Intern
Pinnacle Foods
08.2017 - 05.2018
- Managed multiple capital projects simultaneously from conception to implementation while working with a capital budget.
- Utilized AutoCAD to: design parts for production applications, edit layout drawings, and create lift plans for safety requirements on heavy equipment projects.
- Gained valuable experience in project management, technical writing, communication, and manufacturing processes.
- Created detailed reports on engineering activities and findings.
Dynamics Tutor
University of Arkansas
08.2016 - 05.2017
- Served as a mentor for over 50 students each week to help lead them to academic success in a challenging mechanical engineering class.
- Grew leadership, presentation, and public speaking skills.
- Supported students with helpful study habits and exam strategies.
Education
BACHELORS OF SCIENCE - MECHANICAL ENGINEERING - MINOR IN BUSINESS MANAGEMENT
University of Arkansas
Fayetteville, AR01.2018
Skills
- Problem Solving
- Communication
- Teamwork
- Resourcefulness
- Customer Service
- Customer Training
- Technical Presentations
- Converting Leads
- Qualifying Opportunities
- Business Development
- Cold Calling Skills
- BlueBeam
- Microsoft Office
- Psychrometrics
Timeline
New Systems Account Manager
Trane Technologies
06.2018 - Current
Project Engineer - Intern
Pinnacle Foods
08.2017 - 05.2018
Dynamics Tutor
University of Arkansas
08.2016 - 05.2017
BACHELORS OF SCIENCE - MECHANICAL ENGINEERING - MINOR IN BUSINESS MANAGEMENT
University of Arkansas
Similar Profiles
Stefania StipoStefania Stipo
EHS Engineer at TRANE CLIMATE MANUFACTURING - TRANE TECHNOLOGIESEHS Engineer at TRANE CLIMATE MANUFACTURING - TRANE TECHNOLOGIES
Donald KelleyDonald Kelley
HVAC Technician at Trane TechnologiesHVAC Technician at Trane Technologies
Marckeavian ElamMarckeavian Elam
Assembly Line Worker at Trane TechnologiesAssembly Line Worker at Trane Technologies