Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Henesse Duhart

San Antonio,TX

Summary

Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains, and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.

Overview

9
9
years of professional experience
2017
2017
years of post-secondary education

Work History

Team Lead

Lash warehouse
San Antonio, Tx
09.2020 - 06.2025
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
  • Monitored team performance against targets, taking corrective action where necessary.
  • Supported the manager in developing plans for future projects, initiatives and objectives.
  • Delegated tasks appropriately according to individual skill sets.

Industrial warehouse

Lone Star Bakery
San Antonio, Texas
03.2020 - 09.2022
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.

Lead Customer Service Representative

Circle K
San Antonio, tx
05.2016 - 03.2020
  • Collaborated with stakeholders to develop improved strategies for responding to customers' needs.
  • Maintained up-to-date knowledge of products and services offered by the company.
  • Provided assistance with the implementation of new customer service technologies.
  • Train employees
  • Developed strategies to improve the overall quality of customer experience.
  • Monitored team performance and provided feedback for improvement.
  • Stock the the coolers , cups and beer bin.

Education

Karen Wagner
San Antonio, TX

Skills

  • Team leadership
  • Performance management
  • Project planning
  • Task delegation

Languages

English
Full Professional

Timeline

Team Lead

Lash warehouse
09.2020 - 06.2025

Industrial warehouse

Lone Star Bakery
03.2020 - 09.2022

Lead Customer Service Representative

Circle K
05.2016 - 03.2020

Karen Wagner
Henesse Duhart