Henok Gebremedhn
Tukwila,WA
Summary
Results-driven Business Analyst at Experian with expertise in cost-benefit analysis and business process improvement. Successfully developed data models that enhanced decision-making and identified root causes of issues. Proven ability to build customer trust as an Account Manager at Pure Storage, achieving sales goals through effective negotiation and relationship management.
Overview
6
6
years of professional experience
Work History
Business Analyst
Experian
10.2021 - Current
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Created data models to support decision-making processes.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Utilized data visualization techniques to present and explain complex data sets.
- Developed and maintained data warehouses and data marts to support business operations.
Account Manager
Pure Storage
08.2019 - 10.2021
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Negotiated prices, terms of sales and service agreements.
- Set and achieved company defined sales goals.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Education
Business Administration
Addis Ababa University
Addis AbabaSkills
- Cost-benefit analysis
- Business process improvement
- Predictive modeling
- Gap analysis
- Agile methodologies
- Business solutions development
- Operational reporting
Timeline
Business Analyst
Experian
10.2021 - Current
Account Manager
Pure Storage
08.2019 - 10.2021
Business Administration
Addis Ababa University
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