Henoss Kifletsion
Aurora,CO
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
2
2
years of professional experience
Work History
Sales Associate
Driven Brands
03.2024 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges, and refunds following store policy.
- Maintained company quota of 20% of total sales being memberships.
Associate
In-N-Out Burger
05.2022 - 01.2024
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction.
- Practiced proficient inventory management, reducing waste and ensuring optimal stock levels were maintained.
- Maintained store cleanliness every 15 minutes per company policy.
- Participated in training sessions for new employees.
Education
Bachelor of Science - Integrative Physiology
University of Colorado At Boulder
Boulder, CO05.2027
High School Diploma -
Vista Peak Preparatory
Aurora05.2024
Skills
- Reliability
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Computer Literacy
- Multi-tasking strength
Timeline
Sales Associate
Driven Brands
03.2024 - 08.2024
Associate
In-N-Out Burger
05.2022 - 01.2024
Bachelor of Science - Integrative Physiology
University of Colorado At Boulder
High School Diploma -
Vista Peak Preparatory
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