Henry Alvarado
Honolulu,HI
Summary
Adept IT Manager with a proven track record at the US Army, enhancing operational efficiency and cybersecurity through expert network administration and information security. Spearheaded innovative IT strategies, fostering team collaboration and technical troubleshooting prowess. Achieved significant improvements in system reliability and team performance, demonstrating a strong commitment to quality assurance and risk mitigation.
Overview
17
17
years of professional experience
1
1
Certification
Work History
IT Manager
US Army
10.2022 - Current
- Oversaw IT department operations and training.
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Created and terminated user's accounts from start to finish in business applications.
- Customized and repaired technology based on staff requests.
- Understood key product management roadmap objectives and requirements to develop product technology strategy.
- Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.
- Led technology selection and rollout, focusing on organizational planning and supplier service-level agreements.
- Built, repaired and installed computer-related hardware based on deployment procedures.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
Operations Specialist
US Army
04.2021 - 10.2022
- Collected, arranged, and input information into database system.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Developed effective improvement plans in alignment with goals and specifications.
- Maintained database systems to track and analyze operational data.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Evaluated customer needs and feedback to drive product and service improvements.
- Devised and implemented processes and procedures to streamline operations.
Infantry Squad Leader
US Army Fort Bragg
11.2018 - 03.2021
- Maintained health, welfare and combat readiness of personnel within platoon.
- Conducted personal and professional counseling, routine inspections and physical fitness tests.
- Managed over $10 million worth of equipment during garrison and deployment operations.
- Served as principal advisor to First Sergeant and Commander.
- Passionate about learning and committed to continual improvement.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Airborne Infantryman
US Army
09.2015 - 08.2018
- Patrolled designated coverage areas and evaluated terrain for defensive use.
- Constructed and camouflaged infantry positions and equipment to prevent detection.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance and weapon use.
- Trained over multinational partners, contractors and foreign nationals to develop warfighting and defense capabilities.
Protocol Specialist
US Army
10.2014 - 09.2016
- Frequently inspected production area to verify proper equipment operation.
- Collected, arranged, and input information into database system.
- Devised and implemented processes and procedures to streamline operations.
- Educated staff on organizational mission and goals to help employees achieve success.
- Gathered, organized and input information into digital database.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Infantry Fire Team Leader
Army National Gaurd
02.2008 - 09.2012
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Taught personnel to mitigate environmental hazards and properly use personal protective equipment such as chem gear for battle scenarios.
- Briefed leaders on readiness, equipment status, and enemy locations to enable sound decision making.
- Directed logistical training procedures in accordance with military regulations.
- Instructed personnel in de-escalation and conflict resolution techniques for use in foreign national negotiations and cooperative actions.
Education
Associate of Arts -
American Military Univerisity
Skills
- Team Collaboration
- Information confidentiality
- Risk mitigation planning
- Documentation Management
- Quality Assurance
- Technical Troubleshooting
- Operating system management
- IT resource use
- Team Development
- Enterprise Architecture
- Network Administration
- Information Security
Certification
- Security + ce - Expires Jul 2026
Languages
Spanish
Native or Bilingual
Timeline
IT Manager
US Army
10.2022 - Current
Operations Specialist
US Army
04.2021 - 10.2022
Infantry Squad Leader
US Army Fort Bragg
11.2018 - 03.2021
Airborne Infantryman
US Army
09.2015 - 08.2018
Protocol Specialist
US Army
10.2014 - 09.2016
Infantry Fire Team Leader
Army National Gaurd
02.2008 - 09.2012
Associate of Arts -
American Military Univerisity
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