Henry Andaya
Wailuku,HI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
Food Runner
Sheraton Hotel & Resorts
Lahaina, Hawaii
07.2015 - Current
- Assisted servers in setting up tables for guests.
- Organized food orders and ensured accuracy of items served to customers.
- Greeted and welcomed customers as they arrived at the restaurant.
- Ensured that all orders were correct before leaving the kitchen area.
- Replenished water glasses, bread baskets, condiments and other necessities during meal service.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
- Resolved customer complaints quickly and efficiently while adhering to company policies.
- Collaborated with management team on ways to improve service levels within the restaurant.
- Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
Cargo Agent
American Airlines
Kahului, Hawaii
06.2014 - 07.2015
- Provided customer service in accordance with company policies and procedures.
- Assisted customers with cargo handling, loading, and unloading activities.
- Coordinated the movement of goods between terminals and ensured efficient delivery of cargo items.
Education
High School Diploma -
Baldwin High School
Wailuku, HI06-1999
Skills
- Service station maintenance
- Table resetting
- Dining room setup
- Foodservice
- Hospitality service expertise
Timeline
Food Runner
Sheraton Hotel & Resorts
07.2015 - Current
Cargo Agent
American Airlines
06.2014 - 07.2015
High School Diploma -
Baldwin High School