Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Henry Borneman Mangione

Beaverton,OR

Summary

Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting. Works well in all types of environments and adapts well to all sorts of changes.

Overview

1
1
year of professional experience

Work History

Sales Associate

Hot Topic
12.2023 - 03.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Education

GED -

Aloha Highschool
Beaverton, OR
02-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Relationship building
  • Money handling
  • Verbal/written communication
  • Stocking and receiving
  • Conflict resolution

Interests

I engage in multiple different craft activities such as jewelry making, product design and drawing

I make exciting, video-based content and handle things like my own websites, intractable content, merchandise, and brand management

I host a small server to build community and offer a space for people to connect

I'm passionate about animal care and love tending to my sweet cat, Shadowstar

I love fashion and often make new outfits out of clothes I've had for years, prioritizing recycling over buying a new look

Timeline

Sales Associate

Hot Topic
12.2023 - 03.2025

GED -

Aloha Highschool

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Henry Borneman Mangione