Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
References
Timeline
Generic

Henry Carrillo

Franklin Park,NJ

Summary

Results-driven Operations Associate Manager known for exceptional productivity and efficiency in task completion. Skilled in supply chain management, process improvement, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring seamless operations and positive team dynamics. Bring focused approach to driving operational success and achieving company goals.

Overview

10
10
years of professional experience

Work History

Operations Associate Manager

UKG
Branchburg Township, NJ
04.2019 - Current
  • Ensured tax compliance with relevant government authorities on behalf of clients. Major focus on LATAM countries.
  • Facilitated the development of staff by providing training, coaching, and feedback.
  • Identified opportunities for process improvements and increased efficiency.
  • Collaborated with senior management to develop annual operational plans.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.

Assistant Manager

Expaticore Services
Iselin, NJ
09.2014 - 09.2017
  • Assisted in ensuring tax compliance for global government authorities on behalf of clients.
  • Established standard operating procedures across all departments in order to streamline workflows.
  • Participated in meetings with senior executives regarding project updates or strategic planning initiatives.
  • Motivated employee performance and satisfaction through fair evaluation, process review and mentoring.
  • Monitored new employees, evaluated training programs and reported progress to supervisors.
  • Assisted with interviewing and hiring of employee team members with appropriate skills.
  • Assisted in developing operational plans and strategies to meet organizational objectives.

Education

Bachelor of Arts - Sociology

Kean University
Union, NJ
05-2015

Skills

  • Customer Service
  • Strategic Planning
  • Staff Training and Development
  • Microsoft Office
  • Global Tax Compliance
  • LATAM Tax Compliance

Languages

Spanish
Native/ Bilingual

Accomplishments

  • CPP Certification (2016)

References

References available upon request.

Timeline

Operations Associate Manager

UKG
04.2019 - Current

Assistant Manager

Expaticore Services
09.2014 - 09.2017

Bachelor of Arts - Sociology

Kean University

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Henry Carrillo