Henry Darrow
Lakewood,OH
Summary
Recent graduate of John Carroll University (Class of 2024) with a B.S. in Business Administration, currently working as a Loan Officer at Mariner Finance. Experienced in consumer lending, client relationship management, and cross-functional collaboration to drive loan growth. Proven ability to meet performance goals in a fast-paced financial services environment. Seeking new opportunities in the Chicago area to advance my career and be closer to family.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Loan Officer
Mariner Finance
06.2024 - Current
- Originated and processed both personal and auto loans, consistently meeting and exceeding monthly lending goals.
- Built and maintained relationships with customers, providing tailored financial solutions and ensuring a high level of client satisfaction.
- Partnered with local auto dealerships to generate loan referrals and expand the company's outreach in the community.
- Collaborated with the mortgage department to cross-sell home loan products and drive additional revenue streams.
Finance Intern
Mariner Finance
10.2023 - 06.2024
- Delivered excellent customer service by addressing walk-in and call-in client needs in a professional and helpful manner.
- Sourced and funded loans, collaborating with underwriters to create mutually beneficial financial arrangements for both Mariner and its clients.
- Placed collection calls to customers with past due accounts, negotiated payment arrangements and used problem solving skills to find resolutions.
- Made outbound solicitation calls to promote loan products and financial services, helping increase customer engagement and product uptake.
Education
Bachelor of Science - Business Administration, Marketing, Supply Chain Management
John Carroll University
University Heights, Ohio05.2024
Skills
- Loan origination and risk assessment
- Customer relationship management
- Microsoft Office Suite
- CRM software, Salesforce
- Data analysis
- Sales
Campus Involvement
- President, Society for Supply Chain Students, Led and managed a student organization of 30+ members, planned events, coordinated guest speakers, and held meetings to promote student engagement.
- Member, Varsity Baseball Team, Competed at the collegiate level, demonstrating teamwork, discipline, and time management skills while balancing athletics and academics.
Certification
- Credit Life and Disability
- Major Lines Resident Individual License
Timeline
Loan Officer
Mariner Finance
06.2024 - Current
Finance Intern
Mariner Finance
10.2023 - 06.2024
Bachelor of Science - Business Administration, Marketing, Supply Chain Management
John Carroll University
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