Henry Escalante
Fairfax,United States
Summary
Experienced in banking, known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Highly adept in banking transactions, bringing forth a proven track record of client satisfaction. A strong team member with the ability to work in a team.
Overview
1
1
year of professional experience
Work History
Sales
Metro By T-Mobile
11.2021 - 07.2022
- Helped customers locate products and checked store system for merchandise at other sites
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Wrote sales slips and sales contracts.
Sales Associate
United Bank
08.2022
- Developed and implemented an effective sales strategy that increased sales
- Educated customers features benefits and pricing of bank products
- Cash flow management
- Problem solving
- Analytical thinking
- Help customers (Especially the high percentage of Hispanic customers that doesn't know the language English, that regularly comes to the bank for a different type of transactions.
Universal Banker
United Bank
01.2023
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Maintained strict compliance with federal regulations during all transactions, ensuring the integrity of the institution.
- Resolved customer concerns promptly and professionally, fostering trust in the bank''s commitment to quality service.
- Managed high volumes of transactions while maintaining exceptional speed and accuracy levels.
- Developed strong relationships with customers by providing personalized service, leading to increased referrals.
- Balanced cash drawers daily, demonstrating accuracy and attention to detail in handling large sums of money.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
- Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
Education
Financial - Finance
CEU San Pablo Catholic University
Spain 04.2024
NOVA
06.2022
High school -
St Paul VI Catholic School
Spain 06.2021
Skills
- Communication Skills
- Customer Service
- Ability to Work Under Pressure
- Microsoft Excel
- Microsoft Office
- Ability to Multitask
- Ability to Work in Team
- Fast Learner
- Computer Skills
- Financial Planning
- Knowledge of Banking Software
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Cash Handling
Languages
Spanish
Native or Bilingual
Timeline
Universal Banker
United Bank
01.2023
Sales Associate
United Bank
08.2022
Sales
Metro By T-Mobile
11.2021 - 07.2022
Financial - Finance
CEU San Pablo Catholic University
NOVA
High school -
St Paul VI Catholic School
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