Summary
Overview
Work History
Education
Skills
Timeline
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Henry Heitz

Cincinnati,USA

Summary

Dependable serving successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Talented server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

4
4
years of professional experience

Work History

Server

Maury's Tiny Cove Steakhouse
01.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

CEO

Henry's Shirt Company
02.2021 - Current
  • Built t-shirt company that elevated awareness for teachers at Elder High School
  • Achieved company growth by implementing strategic plans and streamlining operations.
  • Enhanced brand reputation with effective marketing campaigns and public relations efforts.
  • Delivered consistent revenue growth by identifying new markets and devising targeted expansion strategies.
  • Developed key operational initiatives to drive and maintain substantial business growth.

Sales Associate

04.2022 - 05.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

Elder High School
05.2024

Skills

Strong Work Ethic

Exceptional customer service

Cash Handling

Guest Engagement

Professional Appearance

Memory retention

Order Management

Food sales and promotion

Timeline

Server

Maury's Tiny Cove Steakhouse
01.2024 - Current

Sales Associate

04.2022 - 05.2023

CEO

Henry's Shirt Company
02.2021 - Current

Elder High School

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Henry Heitz