Henry Kurathowski

Responsible for the development and successful acquisition of new business revenue from new and existing clients.

Prospect sectors or market areas by identifying business needs and proposing company products and services - building relationships and brand recognition for Brown & Brown.

Obtain prospects and actively pursue and create interest by telephone calls, emailing, or making personal visits.

Provide exceptional customer service by corresponding timely and professionally with clients regarding coverages, claims, and other client servicing items.

• Responsible for gathering claim accident data and identifying potential fraud indicators from internal and external sources.
• Responsible to locate and produce insured/driver for trials, arbitrations or depositions.
• Establish close relationships with insurance brokers and underwriters to develop leads and information.
• Perform statements from witnesses and insureds regarding facts of loss.
• Document findings and prepare detailed reports.
• Conduct interviews with witnesses and clients.

• Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships. Mastered and constantly improved sales prospecting, follow-up and upsell processes.
• Worked with new systems, including Apex and Salesforce.
• Marketed the agency and its advantages to other businesses and households around the area, with goal of making the agency more popular within community.
• Provided customer service to customers having issues making payments.
• Gained experience with cold calling, managing about seventy five to one hundred cold calls per day.
• Sold over thirty thousand dollars worth of premium in Auto and Home insurance.

• Created schedules for games and practices for several teams in ice hockey.
• Used problem-solving skills to alleviate issues efficiently with minimal supervision.
• Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
• Maintained ice for members of club, making sure ice rink equipment was safe to use and in order.
• Maintained golf course other activities(pickle ball) for members at the club.