Summary
Overview
Work History
Education
Skills
Timeline
Generic

Henry Pullen JR.

Louisville,KY

Summary

Professional with a strong work ethic and exceptional customer service skills; Ensuring high standards in fast-paced environments to sustain and enhance personal growth

Overview

12
12
years of professional experience

Work History

Server

Cafe Lou Lou in Middletown
10.2024 - Current

*Greeting Guests

*Explaining Menu Items

*Check on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales

*Educates waiters on menu, memorization of strategies and how to convey information clearly

Server Trainer/Bartender

Boombozz
09.2022 - 10.2024

*Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences

*Greeted customers, answered questions and recommended specials, wine and desserts to increase profits

Server Trainer

Bluegrass Hospitality Drakes
07.2021 - 09.2022

*Educated waiters on menus, memorization strategies and how to convey information clearly

*Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales

Server

Upland Brewery
02.2021 - 07.2021

*Provided exceptional customer service by promptly addressing guest inquiries/needs and recommended specials, wine and desserts to increase profits

Kitchen Supervisor

Joellas Hot Chicken
08.2020 - 02.2021

*Supervised kitchen staff to ensure adherence to safety and sanitation standards

*Coordinated food preparation processes, optimizing workflows for efficiency

Server

Parlor Pizza Bar
04.2020 - 08.2020

*Provided exceptional customer service by promptly addressing guest inquiries and needs

*Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences

Kitchen Supervisor

Old Chicago Pizza
05.2018 - 04.2020

*Coordinated food preparation processes, optimizing workflows for efficiency

*Supervised kitchen staff to ensure adherence to safety and sanitation standards

*Implemented quality control measures to maintain high food standards

*Managed inventory levels, reducing waste and improving cost efficiency.

Kitchen Lead

Aramark UofL
06.2015 - 05.2018

*Supervised kitchen operations, ensuring adherence to safety and sanitation standards

*Helped direct and implement any improvements that enhanced kitchen efficiency and service quality

*Streamlined food preparation processes

*Maintained high standards of cleanliness and sanitation by implementing strict kitchen cleaning routines.

Kitchen Supervisor

Sodexo USA
01.2014 - 05.2018

*Prepared nutritional foods for the athletes at UofL Thorton Center

*Trained new employees on kitchen operations and equipment usage

*Implemented surface and equipment schedules and standards to maintain a clean, neat and sanitized kitchen

Education

High School Diploma -

Mumford High School
Detroit, MI
06-1983

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Sanitation
  • Recruitment & Hiring
  • Training co workers
  • Project Planning
  • Multitasking & Critical Thinking
  • Vendor Relations
  • TOAST

Timeline

Server

Cafe Lou Lou in Middletown
10.2024 - Current

Server Trainer/Bartender

Boombozz
09.2022 - 10.2024

Server Trainer

Bluegrass Hospitality Drakes
07.2021 - 09.2022

Server

Upland Brewery
02.2021 - 07.2021

Kitchen Supervisor

Joellas Hot Chicken
08.2020 - 02.2021

Server

Parlor Pizza Bar
04.2020 - 08.2020

Kitchen Supervisor

Old Chicago Pizza
05.2018 - 04.2020

Kitchen Lead

Aramark UofL
06.2015 - 05.2018

Kitchen Supervisor

Sodexo USA
01.2014 - 05.2018

High School Diploma -

Mumford High School
Henry Pullen JR.