Summary
Overview
Work History
Education
Skills
Timeline
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Henry Queenan

Ames,IA

Summary

Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations.

Overview

3
3
years of professional experience

Work History

Server

Fat Lorenzo's
Minneapolis, MN
06.2022 - 08.2024
  • Stayed informed about daily specials, new menu items, promotions.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Took orders from customers accurately and in a timely manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Provided excellent customer service to ensure satisfaction.
  • Greeted guests and provided menus.
  • Delivered food orders promptly and courteously.
  • Checked food before serving it to customers.
  • Followed health safety guidelines when preparing and serving food products.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Set up tables in between patrons to reduce wait times.

Facilities Maintenance Assistant

Our Lady of Peace School
Minneapolis, MN
06.2021 - 09.2021
  • Organized storage areas within the facility ensuring items were easily accessible when needed.
  • Assisted in the coordination of exterior landscaping projects including mowing grass, trimming shrubs and trees.
  • Replaced light bulbs, ballasts and other lighting components as required.
  • Cleaned or lubricated shafts, bearings or other parts of machinery.
  • Repaired machines, equipment or structures using tools or equipment.

Education

High School Diploma -

DeLaSalle High School
Minneapolis, MN
05-2024

Skills

  • Table Setting
  • Guest Engagement
  • Dish preparation
  • Cash Handling
  • Strong Work Ethic
  • Order Accuracy
  • Exceptional customer service
  • Positive and professional

Timeline

Server

Fat Lorenzo's
06.2022 - 08.2024

Facilities Maintenance Assistant

Our Lady of Peace School
06.2021 - 09.2021

High School Diploma -

DeLaSalle High School

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Henry Queenan