Henry Rice
Burlington
Summary
Result-driven, professional with a passion for building meaningful relationships and delivering excellent client experiences. Skilled at engaging diverse audiences, prioritizing customer needs, and fostering trust. I bring a dependable, adaptable, customer-focused approach.
Overview
4
4
years of professional experience
Work History
Front Desk Customer Service Representative
The Edge VT
01.2024 - Current
- Delivered exceptional customer service building strong relationships with members and addressing needs in-person and over the phone
- Collaborate with teams across membership, personal training, and tennis departments to address member inquiries effectively
After School Program Leader
DREAM AmeriCorps
04.2022 - Current
- Lead engaging activities for children ages7-13 emphasizing teamwork and creativity
- Develop meaningful connections with participants to build trust and rapport, ensuring long-lasting positive impressions
- Managed group dynamics and communicate effectively to maintain safe, enjoyable environment
Crew Chief of Outside Crew
Rockywold Deephaven Camps
01.2021 - 01.2023
- Oversaw a 12-man landscaping team, ensuring a pristine and guest-ready environment
- Partnered with other department heads to instill seamless operation and exceptional guest satisfaction
Snelgrove’s Chocolatier and Florist
08.2020 - 01.2022
- Assisted customers with account management and customized payment solutions
- Communicated effectively with customers to understand their needs and deliver tailored solutions
Education
High School Diploma -
Granby Memorial High School
Granby, CT05-2020
Bachelor of Arts - Psychology & Business
University of Vermont
Burlington, VT05-2025
Skills
- Professionalism and courtesy
- Customer experience management
- Data entry
- Stress tolerance
- Goal driven
Languages
American Sign Language
Professional Working
Timeline
Front Desk Customer Service Representative
The Edge VT
01.2024 - Current
After School Program Leader
DREAM AmeriCorps
04.2022 - Current
Crew Chief of Outside Crew
Rockywold Deephaven Camps
01.2021 - 01.2023
Snelgrove’s Chocolatier and Florist
08.2020 - 01.2022
High School Diploma -
Granby Memorial High School
Bachelor of Arts - Psychology & Business
University of Vermont
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