Henry Swoope
Alexandria,VA
Summary
High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Host
Virtue Feed & Grain
04.2023 - 08.2023
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Leveraged POS system to manage sales transactions, process credit cards and print receipts.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Improved guest experience by offering personalized recommendations based on individual preferences and dietary requirements.
Golf Course Attendant
Belle Haven Country Club
06.2021 - 09.2021
- Maintained golf cart fleet with regular upkeep to fluids and parts replacements.
- Ensured availability of clean golf carts for guests by performing regular cleaning routines.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
Education
No Degree - Communications
Pennsylvania State University
University Park, PA05.2026
High School Diploma -
Bishop Ireton High School
Alexandria, VA05.2022
Skills
- Ordering Procedures
- Foreign language skills
- Dining area maintenance
- Multitasking proficiency
- Conflict and Complaint Resolution
- Complaint Handling
- Customer service expertise
- Workflow Coordination
- Team player mentality
Affiliations
- Alpha Epsilon Pi Fraternity
- Penn State SHL
Timeline
Host
Virtue Feed & Grain
04.2023 - 08.2023
Golf Course Attendant
Belle Haven Country Club
06.2021 - 09.2021
No Degree - Communications
Pennsylvania State University
High School Diploma -
Bishop Ireton High School
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