Overview
Work History
Education
Skills
PC Building
Languages
Timeline
Generic

Henry Tran

Springfield,VA

Overview

1
1
year of professional experience

Work History

Store Associate

Spirit Halloween LLC
09.2023 - 11.2023
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.

Store Associate

CVS Pharmacy
10.2022 - 06.2023
  • Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Developed strong rapport with customers and created positive impression of business.

Education

High School Diploma -

Lake Braddock Secondary
Burke, VA
07.2021

Skills

  • Customer Service
  • Customer Assistance
  • Product Knowledge
  • Creative Thinking
  • Goal-Driven
  • Positive Customer Engagement
  • Speech Clarity
  • Exceeding Customer Expectations
  • Reliable and Responsible

PC Building

My hobby of PC building and troubleshooting has given me a solid foundation in hardware knowledge and hardware proficiency, which are essential for maintaining and troubleshooting servers and other data center infrastructure equipment. In order to ensure that components are installed correctly and securely, PC building frequently calls for accuracy and attention to detail. I believe this ability is transferable to data center operations, where careful attention to equipment maintenance and setup is crucial. I am able to identify problems and find quick solutions and have developed skills for troubleshooting many issues, which I obtained from assisting my sister with her computer issues day in and day out. My troubleshooting abilities have been refined by my PC building experience, which has equipped me to handle technical issues in a data center setting.

Languages

Vietnamese
Native or Bilingual

Timeline

Store Associate

Spirit Halloween LLC
09.2023 - 11.2023

Store Associate

CVS Pharmacy
10.2022 - 06.2023

High School Diploma -

Lake Braddock Secondary

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Henry Tran