Henry Viesca
Houston,TX
Summary
Dynamic leader with a proven track record at ProRoofs and Restoration, LLC., enhancing operational efficiency and spearheading growth initiatives. Excelled in strategic visioning and operational excellence, achieving substantial business growth. Skilled in client relationship building and sales growth, consistently exceeding expectations. Demonstrates effective decision-making and a customer-focused approach, driving success and brand reputation.
Overview
16
16
years of professional experience
1
1
Certification
Work History
CEO/Owner
ProRoofs and Restoration, LLC.
01.2017 - Current
- Oversaw budget management by streamlining resource allocation across departments.
- Championed process improvements to enhance overall operational efficiency.
- Established partnerships with key industry players to expand business opportunities.
- Developed long-term vision for company growth to enhance market positioning.
- Achieved company growth by implementing strategic plans and streamlining operations.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Established new revenue streams by identifying market opportunities and launching new services.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
Sales Manager
Allegiance Roofing
12.2013 - 12.2016
- Crafted targeted campaigns for increased market penetration and brand visibility.
- Utilized data analytics to refine sales techniques for improved customer engagement.
- Streamlined sales workflows to reduce bottlenecks and accelerate closing cycles.
- Developed comprehensive sales strategies by analyzing market trends and customer needs.
- Cultivated a high-performing sales team for improved morale and increased productivity.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Roof Sales Consultant
Ameristar Roofing
09.2008 - 12.2013
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance in regards to straight bid and insurance claims
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Responded to telephone and in-person requests for information.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.
Education
High School Diploma -
Mayde Creek High School
Houston, TX 05-1993
Skills
- Effective decision making
- Operational excellence
- Customer focus
- Strategic visioning
- Client relationship building
- Operations management
- Project management
- Sales growth
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved increased revenue by introducing Xactimate Software for insurance writing tasks.
Certification
- Microsoft Office Specialist (MOS) Certification
- Insurance Adjuster License
- Shingle Master Certified
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
CEO/Owner
ProRoofs and Restoration, LLC.
01.2017 - Current
Sales Manager
Allegiance Roofing
12.2013 - 12.2016
Roof Sales Consultant
Ameristar Roofing
09.2008 - 12.2013
High School Diploma -
Mayde Creek High School
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