Henry D Moran

Helping customers find products and keeping the sales floor organized, stocked, and easy to shop. Doing a lot of cross-training and regularly helping in different areas including cashiering, loss prevention, stocking, and customer service. Assisting with inventory, organizing merchandise, handling transactions, and working with the team to keep the store running smoothly in a fast-paced environment.

Delivered general service supplies to the receiving department accurately and on time. Maintained a clean and organized loading dock and helped manage direct charge items. Exchanged and restocked supply carts while making sure supplies were accurate and fully stocked. Cleaned and updated exchange carts regularly and followed scheduled maintenance routines. Performed quality assurance checks, monitored low inventory levels, and communicated with departments about supply shortages while helping find suitable substitutions when needed at MultiCare Yakima Memorial Hospital.

Sold new and used vehicles by helping walk-in customers and turning online inquiries into in-store sales. Worked out pricing, financing, and trade-in deals that fit both customer needs and dealership goals. Provided strong customer service before, during, and after the sale to build long-term relationships. Worked with the sales team to meet monthly and quarterly sales targets and stayed up to date on different brands and models. Certified by General Motors.

Led a warehouse team to meet daily, weekly, and monthly production goals. Ran weekly team meetings to go over goals, fix issues, and improve workflow. Made sure all shipping and receiving followed OSHA safety rules. Kept office areas, restrooms, and breakrooms clean using pressure washers and proper safety gear. Suggested improvements to help make the warehouse safer and more efficient.

Worked at Kmart as a Team Lead managing a team of 5 employees. Helped with inventory, receiving shipments, stocking shelves, and keeping the sales floor organized and running smoothly. Did a lot of cross-training and regularly helped in customer service, cashiering, loss prevention, and other departments when needed. Assisted customers with finding products, handled transactions, and worked closely with coworkers to keep the store running efficiently in a fast-paced environment.

Helped walk-in customers and followed up on online leads to turn them into vehicle sales. Worked out pricing, financing, and trade-in deals that worked for both the customer and dealership goals. Provided good customer service through the whole sales process and built relationships with customers. Worked with the sales team to meet monthly and quarterly goals. Kept up to date on vehicle features, specs, and promotions for new and used cars across different brands.