Naturopathy
Hephzibah Andres
CNA
Visalia,CA
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
Work History
Certified Nursing Assistant
Visalia Post Acute
Visalia, CA
03.2023 - 10.2023
- Managed time efficiently in order to provide comprehensive care and documentation for 10-14 residents within deadlines.
- Demonstrated creativity and resourcefulness through personalized solutions for my residents.
- Assisted with day-to-day operations in 3 languages, working efficiently and productively with all team members.
Manager of Many
Know Our Work
Visalia, CA
11.2020 - Current
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing members to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Onboarded new members with training and new human documentation.
- Resolved team member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized, and safe environment for members and patrons.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Census Taker
2020 Census
Angwin, CA
07.2020 - 09.2020
- Met with supervisor to review procedures, report issues or concerns and receive instructions.
- Interviewed residents in assigned areas to explain purpose of Census, ask questions and record answers.
- Leveraged smartphones to record information.
- Performed field staff duties critical to completing accurate count in hard-to-reach communities.
Service Provider
On My Own ILS
Citrus Heights, CA
06.2019 - 05.2020
- Verified client adherence to individualized care plans via close monitoring.
- Collected, arranged, and input information into database system.
- Assisted clients in finding various opportunities for success.
Office Manager
Jim's Painting Services
Sacramento, CA
06.2018 - 09.2019
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Reported to senior management on organizational performance and progress toward goals.
Student Intern
Foundation For California Community Colleges
Roseville, CA
06.2016 - 07.2016
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Gained operational knowledge and supported departmental needs.
Education
Associate of Science - Nursing
Pacific Union College
Angwin, CA 09.2016 - 12.2021
Associate of Science - Nursing
College of The Sequoias
Visalia, CA 09.2022 - Current
Skills
Verbal and Written Communication
Certification
CNA - Certified Nurse Assistant
Interests
Neurosequential Model of Therapeutics
Awareness of developmental trauma and ACE's
SDA Health Ministry
Public Health Education
Timeline
Certified Nursing Assistant
Visalia Post Acute
03.2023 - 10.2023
Associate of Science - Nursing
College of The Sequoias
09.2022 - Current
Manager of Many
Know Our Work
11.2020 - Current
Census Taker
2020 Census
07.2020 - 09.2020
Service Provider
On My Own ILS
06.2019 - 05.2020
Office Manager
Jim's Painting Services
06.2018 - 09.2019
Associate of Science - Nursing
Pacific Union College
09.2016 - 12.2021
Student Intern
Foundation For California Community Colleges
06.2016 - 07.2016
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