HERALDA ROSADO
Miami,FL
Summary
Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
19
19
years of professional experience
Work History
Customer Service Supervisor
Cygnux Services Inc
06.2005 - 06.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs
- Monitored workflow to improve employee time management and increase productivity.
Education
Undergraduate -
Miami Dade College
Miami, FLSkills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
Languages
Spanish
Full Professional
Timeline
Customer Service Supervisor
Cygnux Services Inc
06.2005 - 06.2024
Undergraduate -
Miami Dade College