Herbert Goins
Centerville,TN
Summary
Organized Truck Driver with proven track record of delivering within specified time frames. Customer-focused and strong communicator to effectively interact with others. Quick learner with management potential.
Seasoned driver possessing exemplary safety record and in-depth knowledge of DOT regulations. Skilled in navigating long-haul routes, safely loading and unloading cargo. Committed to providing excellent customer service and delivering freight on time.
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
12
12
years of professional experience
Work History
Owner
Self-employeed
03.2012 - Current
- Enhanced customer satisfaction by providing high-quality lawn care services and addressing client concerns promptly.
- Streamlined business operations for improved efficiency, implementing effective scheduling and task management systems.
- Increased client retention through consistent communication and timely follow-ups on service inquiries.
- Established a strong reputation within the community for exceptional lawn care services, leading to increased brand recognition and trust.
- Invested in advanced industry tools and equipment to improve productivity levels among staff members working onsite at various locations.
Truck Driver
TransForce
01.2017 - 12.2022
- Improved on-time delivery rates by effectively planning and executing efficient driving routes.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
- Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
Truck Driver
Dassler Domestic Logistics
11.2013 - 03.2016
- Improved on-time delivery rates by effectively planning and executing efficient driving routes.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
- Contributed to a decrease in fleet accidents by strictly adhering to safety protocols and continuously updating knowledge on current industry best practices.
Education
High School Diploma -
Gallatin Senior High School
Gallatin, TN05.1992
Skills
- Business Management
- Small Business Operations
- Customer Relations
- DOT Compliance
- Route Planning
- Safety Management
- Vehicle Inspection
- Logbook management
- Heavy lifting capabilities
- Self-motivation and discipline
- Accident prevention strategies
- Transportation Safety
Timeline
Truck Driver
TransForce
01.2017 - 12.2022
Truck Driver
Dassler Domestic Logistics
11.2013 - 03.2016
Owner
Self-employeed
03.2012 - Current
High School Diploma -
Gallatin Senior High School
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