Herbert Robinson
Bolingbrook,IL
Summary
Experienced with surveillance and monitoring of premises to ensure safety. Utilizes strong problem-solving skills to address and resolve security concerns promptly. Knowledge of access control procedures and emergency protocols, ensuring secure environment.
Overview
18
18
years of professional experience
Work History
Independent Adjuster
The Best Claims
01.2021 - 05.2025
- Managed multiple priorities simultaneously while ensuring all tasks were completed within set deadlines and quality standards maintained.
- Reduced claim costs by negotiating fair settlements with policyholders and third-party contractors.
- Built strong relationships with policyholders, fostering trust and ensuring accurate information gathering during the claims process.
- Enhanced customer satisfaction by providing timely updates on claims status and addressing concerns promptly.
Unarmed Security Officer
Allied Universal Security Services
09.2024 - 03.2025
- Directed guests around building and answered accessibility questions.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Wrote detailed reports of all security breaches and investigations.
Lead Forklift Operator
Rush Truck Leasing
09.2012 - 09.2016
- Resolved issues related to damaged goods or misplaced items expeditiously, maintaining customer satisfaction levels.
- Improved warehouse efficiency by maintaining accurate inventory records and ensuring proper placement of products.
- Enhanced workplace safety by conducting regular equipment inspections and addressing potential hazards in a timely manner.
- Assisted in the development of standard operating procedures for forklift operations, promoting consistent performance across the team.
- Upheld strict compliance with OSHA regulations and company safety policies at all times, setting a positive example for the entire team.
Commissioned Security Officer
West Monroe City Court
01.2007 - 08.2012
- Excellent communication skills, both verbal and written.
- Checked all baggage using X-ray machines, metal detectors, and Garrett wands.
- Enhanced security of parking lot by conducting regular patrols.
- Provided judicial security to justice courts.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
Education
General Studies
Ouachita Parish High School
Monroe, LA05-2007
Skills
- Illinois Perc card
- Critical thinking
- Perimeter security
- Report preparation
Timeline
Unarmed Security Officer
Allied Universal Security Services
09.2024 - 03.2025
Independent Adjuster
The Best Claims
01.2021 - 05.2025
Lead Forklift Operator
Rush Truck Leasing
09.2012 - 09.2016
Commissioned Security Officer
West Monroe City Court
01.2007 - 08.2012
General Studies
Ouachita Parish High School
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