Heriberto Martinez
Perris,CA
Summary
Detail-oriented Head Cashier known for strong customer service and team mentorship skills. Successfully optimized cashier operations and maintained financial integrity, ready to drive impactful results in a dynamic retail environment.
Overview
5
5
years of professional experience
Work History
Head Cashier
The Home Depot Inc
Moreno Valley, CA
01.2023 - Current
- Supervised cash handling operations, ensuring accuracy and integrity in transactions.
- Trained and mentored new cashiers on procedures and customer service best practices.
- Managed daily cash reconciliation, identifying discrepancies promptly to maintain financial accuracy.
- Developed scheduling strategies that optimized cashier workflow during peak hours.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Cashier
The Home Depot Inc
Moreno Valley, CA
09.2020 - 01.2023
- Managed cash register operations, ensuring accurate transactions and efficient customer service.
- Maintained organized checkout areas, promoting a clean and welcoming shopping environment.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Resolved customer inquiries and complaints, enhancing overall satisfaction and loyalty.
Skills
- Customer service
- Time management strength
- Store opening/closing procedures
- Team leadership
- Schedule coordination
- Proactive problem-solving
Languages
Spanish
Native or Bilingual
Timeline
Head Cashier
The Home Depot Inc
01.2023 - Current
Cashier
The Home Depot Inc
09.2020 - 01.2023