Herman Olivares
Revere,MA
Summary
Human service worker with a strong understanding of recovery principles, dual diagnosis, and trauma-informed care. Skilled in verbal and written communication, bilingual in Spanish and English, and able to collaborate with multidisciplinary teams. Experienced in building positive and strength-based relationships with clients and families. Proficient in Microsoft Suite and committed to fostering empathetic, solution-focused support. Willing to relocate to: Rhode Island, New Bedford, MA, New Hampshire Authorized to work in the US for any employer
Overview
19
19
years of professional experience
1
1
Certification
Work History
Certified Assistance Counselor / DTA Case Manager / Triage Manager
La Colaborativa
09.2023 - Current
- Provide case management and assistance to clients in need of support with public assistance programs, including DTA benefits
- Manage triage process, assessing the needs of individuals and providing appropriate referrals for housing, food, and other social services
- Facilitate intake interviews, eligibility assessments, and develop action plans to ensure clients receive the necessary resources
- Offer crisis intervention services, collaborate with community organizations, and ensure clients are connected with long-term support
Substance Abuse Counselor
New Victories
01.2023 - 09.2024
- Provide individual and group counseling to individuals facing substance use and related issues
- Collaborate with multidisciplinary team members to ensure comprehensive care
- Implement recovery strategies and assist clients in building coping skills for long-term recovery
Clinical Social Worker / SUD Counselor
Health Care Resource Centers
09.2019 - 09.2022
- Conducted individual assessments and evaluations for service eligibility
- Developed treatment plans and participated in patient teaching projects
- Provided bio-psychosocial assessments and involved families in the recovery process when possible
- Collaborated with interdisciplinary teams to deliver effective care plans for patients
Co-Owner
Farm Stand
01.2008 - 01.2020
- Managed and supervised staff to ensure efficient operations of farm stand
- Purchased produce from vendors, ensuring quality products and maintaining cost-effectiveness
- Oversaw customer service and staff training to provide excellent service to clients
Clinical Social Worker / SUD Counselor
Victory Programs, Inc
09.2017 - 08.2019
- Delivered recovery-based services to men and women in4-8 month long residential treatment programs
- Facilitated daily reflection groups and provided one-on-one counseling support
- Worked with clients with diverse backgrounds, including homelessness, HIV/AIDS, and mental health issues
- Provided outside resources such as job leads, AA/NA meeting locations, and sober activities
VIAP Advocate Intern
Violence Intervention Advocacy Program, Boston Medical Center
06.2017 - 09.2017
- Worked with program advocates to provide services to survivors of community violence
- Met clients at bedside to offer housing, employment, education, and court advocacy
- Conducted case management services, including referrals, follow-up, and progress reporting
Driver
JW Lopes
01.2006 - 01.2008
- Managed client relationships with high-end restaurants for produce deliveries
- Ensured timely and accurate delivery of goods, collected payment, and coordinated delivery schedules
Education
Bachelor’s Degree - Human Services
University of Massachusetts - Boston
09.2017
Associate's Degree - Human Services
Bunker Hill Community College
01.2015
Skills
- Documentation & Case Management
- Counseling & Therapy (Individual / Group)
- Mental Health Support & Crisis Intervention
- PTSD Care (4 years)
- Cognitive Behavioral Therapy (CBT)
- Behavioral Therapy
- Child Protective Services
- Volunteer Management & Supervision
- Discharge Planning
Certification
- Driver’s License (Class D)
- CDL B License
LANGUAGES
Spanish – Fluent
Counselor of the Year 2020
was awarded this award at HCRC for oustanding work as counselor for the year
Timeline
Certified Assistance Counselor / DTA Case Manager / Triage Manager
La Colaborativa
09.2023 - Current
Substance Abuse Counselor
New Victories
01.2023 - 09.2024
Clinical Social Worker / SUD Counselor
Health Care Resource Centers
09.2019 - 09.2022
Clinical Social Worker / SUD Counselor
Victory Programs, Inc
09.2017 - 08.2019
VIAP Advocate Intern
Violence Intervention Advocacy Program, Boston Medical Center
06.2017 - 09.2017
Co-Owner
Farm Stand
01.2008 - 01.2020
Driver
JW Lopes
01.2006 - 01.2008
Associate's Degree - Human Services
Bunker Hill Community College
- Driver’s License (Class D)
- CDL B License
Bachelor’s Degree - Human Services
University of Massachusetts - Boston
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