Hermelinda Beatriz Rico
Brownsville,Texas
Summary
Dependable Medical Assistant with 6 years of experience in coordinating healthcare services, managing patient care, and facilitating communication among medical staff. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Strengths include strong organizational skills, ability to multitask, and attention to detail. Past roles have demonstrated success in improving office efficiency, reducing patient wait times, and enhancing overall patient satisfaction.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Medical Coordinator
Southwest Key Program (Casa Presidente)
Brownsville, Texas
06.2018 - 09.2024
- Transcribe primary care provider orders while child is being examined in house
- Taking and recording vital signs in Point Click Care
- Enter new intakes into Point Click Care
- Administer prescribed and Over the counter medications to unaccompanied minors
- Assess unaccompanied minors when injured or when in need of medical attention
- Call in medication refills and fax in RX to pharmacy
- Schedule appointments to specialist (dermatologist, Dental, ophthalmologist, Orthopedic surgeon, etc.)
- Submit TARS to Point Comfort Underwriters for medical procedures (labs, office visits, imaging studies, etc.)
- Complete proper documentation in UAC portal
- Accompany minors to schedule appointments with physicians outside of facility
- Mentor new in- coming staff.
Medical Assistant
Brownsville Community Health Center
Brownsville, TX
06.2017 - 06.2018
- Scribe for MD and give orders to patients.
- Administered injections, medications and treatments as directed by the physician.
- Schedule appointments.
- Enter medical records into the EMR system.
- Do Prior Authorizations with insurance.
- Prepared treatment rooms for patient examinations.
- Conducted routine laboratory tests and sample analyses to monitor diseases.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Responded to patient callbacks and phone-in prescription refill requests.
- Cleaned and maintained medical equipment following procedures and standards.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Sales Associate
Lerner New York & Company
Brownsville, Texas
09.2016 - 06.2018
- Encourage customers to open the company’s credit card
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
Medical Coordinator
Southwest Key Programs
01.2017 - 05.2017
- Administer OTC medications and prescribed medications to minors
- Complete new intake documentation into Point Click Care (PCC)
- Take vital signs
- Assess minors/youth when injured
- Complete proper documentation in UAC portal
- Accompany minors to schedule appointments with physicians.
Medical Assistant
Valley Day and Night Clinic-Wellness Center
01.2015 - 01.2017
- Scribed for Nurse Practitioner or MD
- Phlebotomy/Collect blood specimens from patients
- Taking and recording vital signs in EMR
- Perform EKGs
- Administer vaccines
- Administer injections
- Schedule Appointments
- Perform Lab testing
- Close daily charts
- Call in medications to pharmacy.
Sales Clerk
Bookbee
05.2009 - 04.2013
- Receive freight shipments
- Place book orders over the phone, answer question about new merchandise
- Customer service, restock the shelves with newly acquired editions and help student find books.
Education
Medical Assistant (Certificate) - Clinical Assisting
Southern Careers Institute
Brownsville, TX01.2015
High School Diploma -
Gladys Porter High School
Brownsville, TX06.2008
Some College (No Degree) - Allied Health profession
University of Texas At Brownsville/Texas Southmost College
Brownsville, TXSkills
- NRCMA- National Register Certified Medical Assistant
- Bilingual (English and Spanish)
- Good interpersonal communication Skills
- CPR Certified
- Scheduling appointments
- Taking and recording vital signs in EMR
- Generate prior Authorizations with insurances
- Understanding of Medical Terminology
- Lab Testing/ Phlebotomist
- Capable to perform EKGs
- Microsoft Office (Microsoft, Excel, PowerPoint)
- Administer vaccines
- Electronic Health Records Management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Nationally Registered Certified Medical Assistant (NRCMA)- National Association for Health Professionals [Year Month]
Timeline
Medical Coordinator
Southwest Key Program (Casa Presidente)
06.2018 - 09.2024
Medical Assistant
Brownsville Community Health Center
06.2017 - 06.2018
Medical Coordinator
Southwest Key Programs
01.2017 - 05.2017
Sales Associate
Lerner New York & Company
09.2016 - 06.2018
Medical Assistant
Valley Day and Night Clinic-Wellness Center
01.2015 - 01.2017
Sales Clerk
Bookbee
05.2009 - 04.2013
- Nationally Registered Certified Medical Assistant (NRCMA)- National Association for Health Professionals [Year Month]
Medical Assistant (Certificate) - Clinical Assisting
Southern Careers Institute
High School Diploma -
Gladys Porter High School
Some College (No Degree) - Allied Health profession
University of Texas At Brownsville/Texas Southmost College
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