Hermina Bridges
Subiaco
Summary
Dedicated office management professional specializing in enhancing customer service and operational efficiency. Adept at managing logistics, scheduling, and implementing procedures that drive organizational success and compliance.
Overview
16
16
years of professional experience
Work History
Office Manager
Willems Appraisals, Inc
Scranton, AR
04.2013 - Current
- Streamlined office operations, enhancing workflow efficiency and communication across departments.
- Managed scheduling and logistics for client appointments, ensuring optimal resource allocation.
- Developed and implemented office procedures, improving organizational standards and compliance.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Office Assistant
Mike Frederick's Body Shop
Paris AR
10.2011 - 02.2012
- Managed daily office operations, ensuring efficient workflow and timely completion of tasks.
- Assisted in processing customer orders and managing inventory levels for optimal service delivery.
- Coordinated scheduling for repairs, aligning technician availability with customer needs.
- Maintained organized filing systems, improving document retrieval efficiency and accuracy.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Office Administrative Assistant
Master Construction
Fort Smith, AR
02.2010 - 05.2011
- Managed office communications, ensuring timely responses and clear information flow.
- Coordinated scheduling for project meetings, optimizing time management across departments.
- Maintained organized filing systems, enhancing document retrieval efficiency and accuracy.
- Assisted in preparing project documentation, contributing to streamlined workflows and compliance.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Education
High School Diploma -
Scranton High School
Scranton, AR05-1981
No Degree -
Saint Benedict's Elementary School
Subiaco, AR05-1977
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Clerical support
Timeline
Office Manager
Willems Appraisals, Inc
04.2013 - Current
Office Assistant
Mike Frederick's Body Shop
10.2011 - 02.2012
Office Administrative Assistant
Master Construction
02.2010 - 05.2011
High School Diploma -
Scranton High School
No Degree -
Saint Benedict's Elementary School