Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Michelle Barakat

Charlotte,NC

Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

2
2
years of professional experience

Work History

Sales Associate

Michael Kors
Concord, NC
08.2021 - Current
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved perfect attendance and on-time record.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Prepared large cash deposits with zero discrepancies.

Customer Service Representative

Sports Authority
Matthews, NC
05.2019 - 05.2020
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Responded to customer requests for products, services and company information.
  • Leveraged sales expertise to promote products and capitalized on upsell opportunities.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.

Cashier

Harris Teeter
Matthews, NC
01.2019 - 04.2019
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Education

Associate of Arts - Mass Communication

Central Piedmont Community College
Charlotte, NC
06.2022

Skills

  • Sales trends
  • Stocking and replenishing
  • Relationship building
  • Shipment processing
  • Excellent people skills
  • Problem-solving skills
  • Cash register operation
  • Fluent in reading/writing both English ans Spanish

Timeline

Sales Associate

Michael Kors
08.2021 - Current

Customer Service Representative

Sports Authority
05.2019 - 05.2020

Cashier

Harris Teeter
01.2019 - 04.2019

Associate of Arts - Mass Communication

Central Piedmont Community College
Michelle Barakat