Summary
Work History
Education
Skills
Languages
Timeline
Generic

HERNAN RESTREPO

Winter Garden

Summary

Managed and coordinated order deliveries efficiently, ensuring customer satisfaction. Provided personalized support with a friendly, attentive, and professional approach, excelling in identifying and addressing customer needs. Demonstrated multitasking and organizational skills to enhance the customer experience while fostering a collaborative work environment as a reliable and sociable team member.

Work History

Digital Personal Shopper

Wallmart
01.2025 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.

Education

High School Diploma -

Ferrini Bilingue
Cl.76 #80-431, Villa Flora, Medellin, Antioquia, C
12-2023

Skills

  • Customer service
  • Attention to detail
  • Planning and organization
  • Online ordering
  • Product awareness
  • Delivery organization
  • Customer relations

Languages

Spanish
Native or Bilingual
English
Full Professional
French
Elementary

Timeline

Digital Personal Shopper

Wallmart
01.2025 - Current

High School Diploma -

Ferrini Bilingue
HERNAN RESTREPO