Hernan Rodriguez
Fort Worth,TX
Summary
Proactive Multi-Unit Operations Manager with talents in managing over 6 Locations and maximizing each locations potential. Skilled at setting goals and objectives, monitoring and developing budgets and managing inventory quality. Specialties include process improvement, project management and strategic implementation. Great Leaders don't set out to be a leader...they set out to make a difference, Its never about the role, it's always about the goal!
Overview
13
13
years of professional experience
1
1
Certification
Work History
General Manager / Shareholder
BJ's Restaurant & Brewhouse
Orlando , FL
01.2020 - 12.2024
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Tracked monthly sales to generate reports for business development planning.
- Administered employee discipline through verbal and written warnings.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Worked closely with Human Resources to maintain guidelines and sustain a great work environment / follow steps and procedures for coaching and cousneling / terminations.
- Managed 1 AGM, 1 EKM, 1 AEKM, 2 Senior KMs, 1 Senior Mananger, 3 Managers.
- Reported Directly to the Director Of Operations.
Executive Kitchen Manager/Market EKM
BJ's Restaurant & Brewhouse
Chandler, AZ
01.2012 - 11.2019
- Developed and implemented food cost controls, inventory procedures and menu engineering to maximize profits.
- Reviewed daily production records to ensure proper portioning, temperature control and quality standards were met.
- Managed the ordering of all kitchen supplies and maintained par levels for each item.
- Ensured compliance with all health department regulations and sanitation standards.
- Organized weekly staff meetings to discuss menus, recipes, customer feedback, safety protocols and other topics related to kitchen operations.
- Trained new kitchen personnel on proper food handling techniques, equipment operation, safety protocols and recipe execution.
- Inspected work areas periodically to identify potential safety issues or sanitation violations.
- Monitored labor costs associated with kitchen operations and made adjustments as needed to maintain budget goals.
- Conducted performance reviews for kitchen staff members to assess their progress against job objectives.
- Managed a Team of 32 BOH employees, 1 Assistant Executive Kitchen Manager , 2 Senior Kitchen Managers.
- When promoted to Executive Kitchen Market Manager, I oversaw Operations for 6 Restaurants in the Market.
- Reported Directly to Director Of Operations & Culinary Operations Director.
Education
High School Diploma -
Arlington Heights High School
Fort Worth, TX05-2012
Skills
- Leadership Training
- Training & Development
- Time Managment
- Budgeting & Cost Control
- Effective Multi-Tasker
- Strong Problem Solving
- Multi-Unit Developer
- Culture Builder
Inventory Knowledge
- Experienced with Crunchtime, Craftable, & Ctuit Radar
Certification
- ServSafe Food Manager
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
General Manager / Shareholder
BJ's Restaurant & Brewhouse
01.2020 - 12.2024
Executive Kitchen Manager/Market EKM
BJ's Restaurant & Brewhouse
01.2012 - 11.2019
- ServSafe Food Manager
High School Diploma -
Arlington Heights High School
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