Morgan Taylor

Work History

BJ's Restaurant & Brewhouse

07.2022 - Current

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

College Nannies and Tutors

01.2018 - 04.2018

Communicated positively with children and guardians.
Maintained a clean and organized environment to ensure the well-being of children under care.
Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.

Uber Eats

12.2019 - 06.2022

Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Maintained upbeat, positive attitude in busy, customer-focused environment.

P.F. Chang's Bistro

04.2018 - 11.2019

Answered customer questions about hours, seating, and menu information.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.