HERRY CHAUHAN
Austin
Summary
Dynamic sales professional with extensive experience at Lone Star Toyota, excelling in consultative sales and client relationship management. Proven track record in developing effective sales strategies and training teams, resulting in increased revenue and customer satisfaction. Adept at resolving complex client issues while delivering exceptional service and product recommendations.
Overview
2027
2027
years of professional experience
Work History
Assisatnt Sales Manager/Sales Floor Manager
Lone Star Toyota of Lewisville
Lewisville
07.2025 - Current
- Developed sales plans and strategies to align with team goals and drive revenue growth.
- Managed daily operations of sales department, including supervision of staff members.
- Trained and mentored team members on sales practices and product knowledge to enhance customer engagement.
- Coached and mentored junior sales personnel to improve their skills and ensure team success.
- Performed sales consultations and educated clients on products and services.
- Resolved customer inquiries and complaints promptly to maintain positive relationships.
Certified Brand Ambassador
Mercedes-Benz of South Austin
Austin
2025 - 2025
- Developed and optimized demonstrations to best connect with prospects and encourage sales.
- Monitored crowd to identify prospects, engage interest, and optimize sales opportunities.
- Tracked non-sale metrics for demonstrations to enhance future promotions with actionable insights.
Client Advisor
Covert Buick GMC of Bee Cave
Austin
2024 - 2025
- Advised clients on product features and benefits best suited for their individual needs.
- Managed customer complaints by applying problem-solving skills to achieve resolution.
- Coordinated service appointments and followed up with customers to enhance satisfaction.
- Ensured compliance with dealership policies and procedures to maintain quality in client interactions.
Client Advisor
Community Toyota
Baytown
11.2022 - 2024
- Guided clients in selecting vehicles and financing options to match their needs.
- Resolved customer inquiries and concerns in a timely manner.
- Delivered customer service by addressing inquiries and resolving issues promptly.
- Ensured compliance with dealership policies and procedures for client interactions.
Internet Sales Manager
Joe Myers Toyota
Houston
10.2021 - 09.2022
- Developed and implemented strategies that increased internet sales volume through targeted marketing initiatives.
- Managed online sales platform and inventory for automotive products, ensuring availability and timely updates.
- Coordinated with sales team to refine lead generation and follow-up processes, enhancing conversion rates.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Trained staff on using customer relationship management software effectively.
BMW Client Advisor
Momentum BMW/ SOnic Automotive
Houston
01.2021 - 12.2021
- Cultivated client relationships to enhance satisfaction and foster loyalty.
- Addressed customer concerns with tailored solutions and dedicated support.
- Managed customer complaints with promptness and professionalism to maintain service quality.
- Attended training sessions to stay up-to-date on BMW products and services.
Certified BMW Client Advisor
Momentum BMW/ Sonic Automative
Houston
02.2014 - 12.2019
- Built positive customer relationships through exceptional service during the sales process, contributing to repeat business.
- Guided clients on BMW vehicle features and options, enhancing customer understanding and satisfaction.
- Resolved customer complaints regarding purchased vehicles, improving overall customer experience.
Certifies Sales Consultant
Joe Myers Toyota
Houston
2006 - 2014
- Provided consistent, courteous service to enhance customer satisfaction.
- Responded promptly to customer needs and resolved issues effectively.
- Engaged customers through social media and communications platforms to foster stronger connections.
- Developed departmental objectives, budget policies, and procedures.
Education
Bachelor of Commerce - Accounting Specialist
M.S. University of Baroda
Padra, Gujarat, India05-1984
Skills
- Client Contact
- New Account Setup
- Client Requirements
- Client Advisement
- Client Correspondence
- Client Needs Assessment
- Account Management
- Product Recommendations
- Consultative Sales
- Client Relationship Manager
- Toyota Client Advisor
- Certified Toyota Client Internet Manager
Volunteer Experience
Volunteer, Shiv Shakti Temple, Houston, TX, 01/01/22, Present, Advise client on best suitable accessories
References
- Leo Posada, Colleague, Joe Myers Toyota, (281) 818-2600, LEOP1523@GMAIL.COM
- Gilbert Quijada, Colleague, Audi West Houston, (281) 739-0578, GILBERT.QUIJADA@AUDIWESTHOUSTON.COM
- Thomas (Tommy) Kuranoff, Colleague, Momentum BMW/Sonic Automotive, (281) 541-8054, THOMAS.KURANOFF@MOMENTUMBMW.NET
- Mai Nguyễn, Colleague, Jaguar Land Rover Southwest Houston, (832) 549-7677, PHUONG.NGUYEN@MOMENTUMJVP.COM
Awards
- Top 10 Salesperson Joe Myers Toyota
- Top Salesman of Month Momentum BMW Three time Award
Languages
- Spanish
- Hindi
- Gujarati
- English, Fluent
- Spanish, Fluent
- Hindi, Fluent
- Gujarati, Advance
Timeline
Assisatnt Sales Manager/Sales Floor Manager
Lone Star Toyota of Lewisville
07.2025 - Current
Client Advisor
Community Toyota
11.2022 - 2024
Internet Sales Manager
Joe Myers Toyota
10.2021 - 09.2022
BMW Client Advisor
Momentum BMW/ SOnic Automotive
01.2021 - 12.2021
Certified BMW Client Advisor
Momentum BMW/ Sonic Automative
02.2014 - 12.2019
Certified Brand Ambassador
Mercedes-Benz of South Austin
2025 - 2025
Client Advisor
Covert Buick GMC of Bee Cave
2024 - 2025
Certifies Sales Consultant
Joe Myers Toyota
2006 - 2014
Bachelor of Commerce - Accounting Specialist
M.S. University of Baroda