HERSCHEL MURNER
Summary
Results-driven executive leadership with over 15 years of experience in healthcare, operations, and IT support. Successfully managed diverse teams, driving operational efficiency, and fostering collaborative environments. Recognized as fostering culture that prioritizes transparency, accountability, and continuous improvement to achieve better healthcare outcomes. Dedicated to adaptability and focus on achieving measurable results through collaboration and leadership. Proven track record in boosting financial performance and operational efficiency within senior care environments, complemented by comprehensive expertise in technology integration and team leadership.
Overview
27
27
years of professional experience
Work History
Executive Director
Wyndridge Health and Rehab Center
10.2024 - Current
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
- Guided staff through organizational change, including implementation of Point Click Care, while maintaining morale and engagement during transitions.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Negotiated contracts with vendors, securing favorable terms while adhering to budgetary constraints.
President and CEO
Uplands Village Life Plan Community
01.2018 - 01.2024
- Provided Executive Leadership to a 13 million dollar annual revenue, 500 acre Life Plan Community that has a 100-year history of providing senior care to the Cumberland Mountain Plateau region.
- Successfully improved a struggling community by achieving a 30% increase in revenue and increased days cash on hand by 20%.
- Secured a $2M endowment fund, improving long-term financial stability and supporting expansion projects.
- Successfully directed sales of real estate, memberships and services, and home health services for 8 years with a 40% improvement of overall market.
- Enhanced company reputation, leading to a 25% uplift in community engagement as measured by social media interactions.
Chief Operations Officer and Director of IT
Uplands Village Life Plan Community
01.2013 - 01.2018
- Directed operations for the 500 acre Life Plan Community, with a focus on public relations and strategic planning. Implemented EMR and technology to deliver quality care to all communities within the organization.
- Administered a budget of $10M for the expansion of the Life Plan Community, including the construction of 3 new facilities. Served as Project Manager.
- Initiated and led a cross-functional project to integrate EMR technology, enhancing operational efficiency and patient care quality, resulting in a 20% increase in patient satisfaction.
- Privacy and Security Officer.
- Managed a $1M IT budget, overseeing technology upgrades and cybersecurity initiatives across the organization.
Specialized Systems and Business Development
VolFirst Communications
10.2007 - 09.2013
- Provided IT support to local businesses and provided support to communication infrastructure that provided high speed broadband to sixteen surrounding counties.
- Worked with sales to increase business development in surrounding cities.
- Advanced communication with local businesses by providing seminars and educational opportunities to help businesses gain knowledge of how technology
can improve their business models. - Provided supervision to several crews to increase the footprint of the fiber optic network that delivered high speed broadband.
Financial Systems Analyst and Network Specialist
Cumberland Medical Center
01.1998 - 01.2008
- Managed migration from AS/400 to Meditech EHR, focusing on network infrastructure and module coordination.
- Lead a cross-functional team with EHR module implementations, resulting to a 30% increase in patient quality.
- Worked closely with teams to execute strategic plans, improving patient satisfaction by 60%.
- Developed reports in the financial modules to provide analytical data to executive leadership.
Education
Bachelor's of Science - Health Informatics
King University
Bristol, TennesseeStudy of Electronics
ITT Technology
Knoxville, TennesseeLicensed Nursing Home Administrator - undefined
NAB
Skills
- Strategic Planning
- Public Relations
- Revenue Growth
- Project Management
- Risk Mitigation
- Business Development
- Cybersecurity
- HIPAA
- Nonprofit Management
- Community engagement
- Budgeting
- Marketing
- Quality Improvement
- Technology
- Compliance and regulations
Timeline
Executive Director
Wyndridge Health and Rehab Center
10.2024 - Current
President and CEO
Uplands Village Life Plan Community
01.2018 - 01.2024
Chief Operations Officer and Director of IT
Uplands Village Life Plan Community
01.2013 - 01.2018
Specialized Systems and Business Development
VolFirst Communications
10.2007 - 09.2013
Financial Systems Analyst and Network Specialist
Cumberland Medical Center
01.1998 - 01.2008
Study of Electronics
ITT Technology
Licensed Nursing Home Administrator - undefined
NAB
Bachelor's of Science - Health Informatics
King University
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