Hester Nel

• Managed leasing processes, ensuring compliance with company policies and regulations.
• Developed and implemented marketing strategies to enhance property visibility and attract potential tenants.
• Negotiated lease agreements, securing favorable terms for both the organization and tenants.
• Analyzed market trends to inform pricing strategies and optimize occupancy rates.
• Trained and mentored leasing staff, fostering a collaborative team environment focused on performance excellence.
• Conducted regular property inspections, identifying areas for improvement to maintain high standards of quality.
• Collected, completed, and processed lease applications.
• Developed marketing strategies to attract new tenants, ultimately improving occupancy rates.
• Managed daily and weekly marketing and leasing plans.
• Mentored new leasing agents, providing guidance on industry best practices and improving overall team performance.

• Responsibilities included, but are not limited to:
• Coordinate upcoming move ins with new residents.
• Audit lease packets and files for each resident to include the lease, all addendums and other documentation.
• Follow up with new residents to ensure all their needs are met.
• Ensure the condition of leased apartments prior to move-in, including a final inspection and walk through with resident.
• Provide excellent customer service to residents, ensuring their needs are met.

• Responsibilities included, but were not limited to:
• Maintained and updated resident lease files and computer records for the community, including generation of reports.
• Responded to residential complaints and concerns in a timely and professional manner.
• Followed up with residents throughout their lease terms and coordinated the renewal.
• Supported resident services coordinators.

Responsibilities included, but were not limited to:
Maintained and updated resident lease files and computer records for the community, including generation of reports.
Responded to residential complaints and concerns in a timely and professional manner.
Followed up with residents throughout their lease terms and coordinated the renewal.
Coordinated maintenance requests and followed up with residents.
Rent, delinquency and move-out balance collection.

Responsibilities included, but were not limited to:
Assist residents and provide outstanding customer service.
Facilitate move-in process with residents. Including lease setup & execution, ensuring new move-in apartments are in excellent condition.
Rent, delinquency and move-out balance collection.

Responsibilities included, but were not limited to:

Greeting and welcoming prospective residents and providing them with a positive first impression of the property.

Schedule appointments for leasing agents and follow up with prospective residents.

Collect and compile market survey information.

• Kept classroom environments consistent and focused on learning by establishing and enforcing clear objectives.
• Assessed submitted class assignments, determined grades and reviewed work with struggling students to boost success chance.
• Taught subject matter based on information compiled from textbooks, online sites and other educational materials.
• Planned and implemented integrated lessons to meet national standards.

• Responsibili@es included, but were not limited to:
• Producing written and audio visual resources that engage a differentiated audience for a sustained period
• Collaborative and independent working and planning
• Coordinating and managing events.

• Responsibilities included, but were not limited to:
• Assisting with producing written and audio visual resources that engage a differentiated audience for a sustained period
• Collaborative and independent working and planning
• Assisting with coordinating and managing events.

• Responsibili@es included, but were not limited to:
• Assisting with producing written and audio visual resources that engage a differentiated audience for a sustained period
• Collaborative and independent working and planning
• Assisting with coordinating and managing events.

• Responsibili@es included, but were not limited to:
• Assisting with producing written and audio visual resources that engage a differentiated audience for a sustained period
• Collaborative and independent working and planning
• Assisting with coordinating and managing events
• WORKEXPERIENCE/CONTINUED /