Heymi Garcia
Pawtucket,RI
Summary
Hardworking and passionate Supervisor with strong organizational skills eager to secure entry-level ATL position. Ready to help team achieve company goals. Strong leader and problem-solver dedicated to streamlining operations to decrease issues and promote organizational efficiency. Highly analytical person. Unafraid to try new ideas to improve and measures results as department grows and evolves. Strong understanding of e-commerce operational and personal management, Demonstrated record of success in applying excellent organization and communication skills to manage and lead teams. Communicative and successful at developing positive relationships with team members. Approaches each situation with alertness, compassion and concern. Continually followed procedures to maintain healthy environment work.
Overview
28
28
years of professional experience
Work History
E-Commerce Supervisor
Whole Food Market
04.2022 - Current
- Trained and Assists team members and new hires, to perform WFM standard operating procedures, resulting in increased productivity and improved performance.
- Resolves difficult customer situations.
- Coordinate process flow to ensure products are dispatched on time to meet on-line customer delivery promise
- Monitored dashboard regularly, identifying critical times and acting quickly to resolve them.
- Maintained focus on daily operating procedures to keep store clean, adequately stocked, and well-organized.
Vice President and Secretary
RG Hardwood Flooring LLC
02.2016 - 04.2024
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Grocery Shopper
Amazon
02.2020 - 04.2022
- Maintained an organized and systematic approach to shopping, resulting in fewer errors and higher accuracy.
- Ensured proper storage of perishable items during transportation, minimizing spoilage or damage risks and ensuring product quality.
Furnace Tender
Cps Technologies
08.2019 - 11.2019
Assistant
Latino Tax & Accounting
04.2017 - 08.2017
Undercover Investigator and Police Officer
Policia Nacional Civil, Guatemala
01.1999 - 08.2002
- Collaborated with other law enforcement agencies on joint investigations, expanding the reach and effectiveness of investigative efforts.
- Provided expert testimony in court proceedings as necessary, contributing to the successful prosecution of criminal cases.
- Strengthened relationships with informants, ensuring a steady flow of valuable intelligence to support ongoing investigations.
- Demonstrated strong analytical skills in reviewing evidence, identifying patterns, and developing solid conclusions to support case resolution.
Manager
Restaurant "El Pulpo"
02.1996 - 12.1998
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and customers.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service.
Education
No Degree - Business Development
Rhode Island Builders Association
Providence, RI2024
No Degree - English
Community College of Rhode Island
Lincoln, RI2019
Bookkeeping & Accounting - Accounting
Rhode Island College
Providence, RI2017
Associate Degree in Theology - Theology
Rhode Island Theological Institute
2017
GED -
Pawtucket School Department
Pawtucket, RI2013
2 Years Program Business Administration - Business Administration
Liceo De Computacion C.S.S
Guatemala1995
Skills
- Bilingual, Spanish/English
- Basic Computer skills ( word, excel, and power point),Quick Books, Data entry and organization
- Ability to lead a Team of 60 to 140 Drive to succeed
- Strong Problem-solving skills Decision maker, working well under pressure, and when faced with unexpected occurrences or delays
- Responsible, Reliable, Honest and Friendly Unafraid to try new things
Awards
- Silver Medal for "Heroic Courage" "Police Merit"
- WFM Team Member of the month 2023
- Leader of the year Ministerio International VR
Languages
Spanish
Native or Bilingual
Timeline
E-Commerce Supervisor
Whole Food Market
04.2022 - Current
Grocery Shopper
Amazon
02.2020 - 04.2022
Furnace Tender
Cps Technologies
08.2019 - 11.2019
Assistant
Latino Tax & Accounting
04.2017 - 08.2017
Vice President and Secretary
RG Hardwood Flooring LLC
02.2016 - 04.2024
Undercover Investigator and Police Officer
Policia Nacional Civil, Guatemala
01.1999 - 08.2002
Manager
Restaurant "El Pulpo"
02.1996 - 12.1998
No Degree - Business Development
Rhode Island Builders Association
No Degree - English
Community College of Rhode Island
Bookkeeping & Accounting - Accounting
Rhode Island College
Associate Degree in Theology - Theology
Rhode Island Theological Institute
GED -
Pawtucket School Department
2 Years Program Business Administration - Business Administration
Liceo De Computacion C.S.S
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